Emma Crowe
Pascoe Vale South,VIC
Summary
I am a highly-motivated employee with a desire to take on a new challenge. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
My communication skills and desire to assist other team members and exemplary. I can either lead a team, work as a member of a team, or autonomously. I enjoy being able to assist people in meeting their goals and objectives and enjoy building and maintaining my relationships with colleagues and customers.
Overview
22
22
years of professional experience
Work History
Senior Program Adviser, Mental Health
Department of Health
Melbourne , Victoria
05.2023 - 10.2024
- Implementation of the Royal Commission recommendations and contribution to system innovations in relation to the delivery of specialist statewide mental health services.
- Where responsible for overseeing, monitoring or delivering projects, ensure they are delivered in accordance with relevant legislation and government regulations and guidelines.
- Project management of the delivery of flood support packages (including provision of psychological first aid training) communities impacted by the 2022 floods.
- Managing relationships with a range of key non-government organisations delivering mental health and wellbeing programs and services across Victoria, including Lifeline, Beyond Blue, Kids Helpline.
- Worked with cross-functional teams to achieve goals.
Senior Project Officer, HR Systems
Department of Health
Melbourne, Victoria
01.2020 - 01.2024
- Tracked expenses against budget allocations; provided updates on variances from expected costs.
- Provided guidance and advice to team members on project management principles, processes and best practices.
- Negotiated contracts with vendors and suppliers in order to secure optimal pricing terms.
- Prepared reports outlining progress, budgets, issues and solutions related to each project.
- Drafted technical documents such as user manuals or system specifications related to assigned projects.
- Standalone administrator of HR systems, including the recruitment system, VEVO compliance, police check system and internal EOI site.
Senior Project Officer, HR
Department of Health
Melbourne , Victoria
01.2017 - 01.2020
- Supporting the development and implementation of HR initiatives and systems.
- Provide authoritative advice based on relevant policies and procedures.
- Being actively involved in all recruitment and onboarding, including but not limited to, preparing job descriptions, posting ads and managing the hiring process.
- Owner of the pre-employment safety screening and working with children checks compliance portfolio.
- Assessed current processes, identified areas of improvement and developed recommendations accordingly.
- Negotiated contracts with vendors and suppliers in order to secure optimal pricing terms.
Senior Project Officer, Health Techology
Department of Health and Human Services
Melbourne , Victoria
11.2014 - 12.2016
- Partner with the business to ensure sound people management and enhance people and business performance
- Conducted detailed research of potential vendors and suppliers in order to identify the most cost-effective options.
- Managed resources such as personnel, equipment or materials necessary for successful completion of projects.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
Category Manager, Office of the Health CIO
Department of Health and Human Services
Melbourne , Victoria
02.2013 - 09.2015
- Category management of the Whole of the Victorian Government Staffing Services Contract
- Organized cross-functional meetings with stakeholders from different departments in order to discuss category initiatives.
- Evaluated vendor performance on a quarterly basis to ensure quality standards were met or exceeded.
- Maintained relationships with key suppliers while managing supplier portfolios effectively.
- Collaborated with senior management on strategic planning initiatives related to technology investments.
Project Officer, HR/PMO
Department of Health and Human Services
Melbourne , Victoria
07.2006 - 02.2013
Technology
- Organised and facilitated project team meetings, workshops, and other events to review progress against objectives.
- Prepared reports on the status of projects to stakeholders in a timely manner.
- Coordinated communications between various stakeholders involved in the project lifecycle.
- Branch HR contact, conduit for head office queries (assisting HR Managers with all recruitment and onboarding related queries).
- OH&S and first aid representative for branch.
- Interpretation of the VPS Agreement
Project Officer
Land Management Corporation
Adelaide , South Australia
06.2002 - 06.2006
- Organized and facilitated project team meetings, workshops, and other events to review progress against objectives.
- Prepared reports on the status of projects to stakeholders in a timely manner.
- Supported senior management in decision making activities related to ongoing projects.
- Documented lessons learned from completed projects for use by other teams or departments.
- Identified risks associated with projects and developed risk mitigation strategies.
- Updated project plans based on changing objectives, specifications and staff availability.
- Supported meetings and project updates by collecting, arranging and distributing supporting materials.
Education
Bachelor of Business - Commercial Law
University of South Australia
Adelaide, SA03-2002
Skills
- Critical Thinking
- Flexible and Adaptable
- Teamwork and Collaboration
- Multitasking
- Organisational Skills
- Time Management
- Communication and conflict-resolution skills
- Strong work ethic
Affiliations
- I enjoy spending time with my young family, and am a loyal supporter of the North Melbourne Football Club
Timeline
Senior Program Adviser, Mental Health
Department of Health
05.2023 - 10.2024
Senior Project Officer, HR Systems
Department of Health
01.2020 - 01.2024
Senior Project Officer, HR
Department of Health
01.2017 - 01.2020
Senior Project Officer, Health Techology
Department of Health and Human Services
11.2014 - 12.2016
Category Manager, Office of the Health CIO
Department of Health and Human Services
02.2013 - 09.2015
Project Officer, HR/PMO
Department of Health and Human Services
07.2006 - 02.2013
Project Officer
Land Management Corporation
06.2002 - 06.2006
Bachelor of Business - Commercial Law
University of South Australia
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