Emma Dare
Brisbane,QLD
Summary
Results-oriented professional with extensive experience in business management and marketing. Expertise in developing impactful strategies and fostering client relationships that enhance customer satisfaction and drive business success. Committed to delivering measurable outcomes and compliance in all operations.
Overview
7
7
years of professional experience
Work History
Owner/Operator
Mandala Marketing
Sandgate, QLD
10.2024 - Current
- Oversaw daily operations and end-to-end workflow of the business, coordinating tasks, resources, and timelines to ensure smooth and efficient execution.
- Closed over 10 contracts with business owners across Brisbane, and New South Wales.
- Established, implemented, and executed marketing strategies to promote business growth.
- Strengthened long-term client relationships through the consistent delivery of high-quality marketing materials, and clear, effective communication.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Negotiated client contracts and curated tailored marketing packages aligned with each business's needs.
- Created high-quality content using state-of-the-art equipment, editing, and publishing material while monitoring performance across various social media platforms.
- Tracked campaign performance and produced data-driven insight reports, reviewing results with clients monthly to refine and optimise strategies.
- Founded and volunteered as a Member Engagement Officer for a Brisbane-based business networking group, driving growth and community engagement that led to awards recognising it as one of Australia’s best and fastest-growing networking groups.
Events and Marketing Coordinator
Best Western - The North Lakes Hotel
North Lakes, QLD
04.2023 - 10.2024
- Developed promotional materials for events and hotel services to attract customers.
- Booked and organised a wide range of events for over 200+ attendees across seven function and event spaces, including corporate meetings, weddings, and non-profit fundraisers.
- Acted as the primary events coordinator, managing logistics and execution for hosting the FIFA Women’s Brazil team in 2024.
- Managed social media accounts, creating content to drive online interaction and interest.
- Facilitated team meetings to align staff roles and responsibilities for events.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information, while coordinating with other departments to organise catering, accommodation, and logistics for events.
- Developed close client partnerships to deliver seamless events that consistently met or exceeded their expectations.
- Played a key role in driving record sales months, and maintaining consistent growth since joining the company.
Marketing and Bid Coordinator
Challenger Services Group
Fortitude Valley, QLD
02.2022 - 04.2023
- Coordinated bid submissions for various projects ensuring compliance with requirements.
- Managed documentation and maintained records for all bid-related activities.
- Assisted in preparing project proposals and presentations for client meetings.
- Organised and scheduled meetings to discuss bid strategies with stakeholders.
- Monitored deadlines and ensured timely submission of all proposals.
- Prepared presentations for review by senior management related to existing or prospective bids.
- Managed customer databases used for targeted marketing campaigns.
- Designed marketing materials such as brochures, flyers, catalogs.
- Increased brand exposure by utilising targeted marketing campaigns.
Sales and Customer Relations
IKEA
North Lakes, QLD
09.2019 - 02.2022
- Supported leadership with development of marketing and sales plans by providing sales data and sharing customer insights.
- Ensured achievement of sales targets by developing effective sales plans and strategies.
- Exceeded sales goals.
- Implemented creative sales and marketing strategies to assist sales team with reaching targets.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Attractions Cast Member
Walt Disney World
Orlando, Florida
07.2018 - 07.2019
- Welcomed guests and provided information about attractions and park features.
- Assisted in maintaining cleanliness and safety standards in designated areas.
- Operated attraction equipment following safety protocols and procedures.
- Provided excellent customer service to guests by answering questions, resolving complaints, and responding to feedback in a timely manner.
Education
Bachelor of Business (Marketing) -
University of The Sunshine Coas
Petrie, QLD02-2022
Associate of Arts - Animation
Griffith University
QLD06-2018
Skills
- Business management
- Contract negotiation
- Effective communication
- Relationship building
- Marketing strategy development
- Decision-making
Timeline
Owner/Operator
Mandala Marketing
10.2024 - Current
Events and Marketing Coordinator
Best Western - The North Lakes Hotel
04.2023 - 10.2024
Marketing and Bid Coordinator
Challenger Services Group
02.2022 - 04.2023
Sales and Customer Relations
IKEA
09.2019 - 02.2022
Attractions Cast Member
Walt Disney World
07.2018 - 07.2019
Bachelor of Business (Marketing) -
University of The Sunshine Coas
Associate of Arts - Animation
Griffith University