Dedicated to advancing into a Counter Manager role within Dior Beauty, leading a high-performing team, delivering exceptional luxury client experiences, and driving sustained business success.
Overview
8
8
years of professional experience
Work History
Skincare Expert
Dior Beauty
Sydney, Australia
03.2022 - Current
Delivered luxury client experiences aligned with Dior brand standards, consistently exceeding sales and client engagement targets.
Maintained Top Seller status within the team since joining Dior in 2022, consistently driving high sales results.
Took leadership roles during key events, managing operations, stock, and visual merchandising.
Successfully hosted and led the 2025 Mother’s Day Masterclass, mentoring the team and ensuring seamless event execution.
Built and nurtured a loyal VIP client database, significantly contributing to store sales growth.
Supported Counter Managers with reporting, promotional campaign execution, and counter leadership duties.
Mentored and coached new staff on Dior standards, product knowledge, and luxury selling techniques.
Maintained Dior’s luxury brand image, excelling under high-volume trading periods.
Beauty Consultant
Sisley
Sydney, Nsw
12.2021 - 03.2022
Followed up with customers after purchase of beauty products or services rendered.
Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Brand Ambassador, Beauty Adviser
Mark Edward Agency
Sydney, Australia
01.2018 - 01.2021
represented promoted various luxury brands across major retail counters
learned essential sale skills including how to approach engage and close sales with different customer types
Sales Assistant
Myer, David Jones
Sydney, Australia
01.2017 - 01.2018
Greeted customers and provided assistance with product selection.
Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
Ensured compliance with company policies and procedures at all times.
Education
Marketing Manager -
Sydney Polytechnic Institute
Sydney, Australia
01.2025
Leadership Management -
Sydney, Australia
01.2020
Bachelor of Civil Engineering -
Ulaanbaatar, Mongolia
01.2016
Skills
Luxury Retail Leadership
Counter Management
VIP Clienteling
Relationship Building
Event Planning
Event Execution
Event Management
Sales Strategy
Target Achievement
Staff Mentoring
Team Development
Visual Merchandising
Stock Control
Business Operations
Reporting Support
Strong Communication
Resilience under Pressure
Key Highlights
Maintained Top Seller status since joining Dior Beauty, recognized for exceptional sales performance and client relationship building.
Led the team during the 2025 Mother’s Day Masterclass, achieving operational excellence and high client satisfaction.
Consistently exceeded monthly sales targets from 2022 to 2025.
Recognized by Dior management for leadership potential, client service, and team collaboration.
Supported the successful launch of major fragrance and beauty campaigns.
Built and retained a high-value VIP clientele through personalized service and clienteling excellence.
Took active leadership responsibilities during GWP campaigns and special events.
Timeline
Skincare Expert
Dior Beauty
03.2022 - Current
Beauty Consultant
Sisley
12.2021 - 03.2022
Brand Ambassador, Beauty Adviser
Mark Edward Agency
01.2018 - 01.2021
Sales Assistant
Myer, David Jones
01.2017 - 01.2018
Marketing Manager -
Sydney Polytechnic Institute
Leadership Management -
Bachelor of Civil Engineering -
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