Emma den Hartog
Newcastle,NSW
Summary
Outgoing and adaptable professional with experience across luxury fitness, lifestyle coaching, communications and client relations. I specialise in supporting high profile clients and delivering exceptional service in fast paced premium environments. I am passionate about health, wellness, travel and cultural experiences, and I bring a warm, polished and highly organised approach to every role I step into. My background spans coaching, communications and client engagement, with a strong ability to build relationships, manage competing priorities and remain composed under pressure.
Overview
9
9
years of professional experience
Work History
Group Coach and Online Performance Coach
ToneLab AU and Self Employed
, Australia
09.2025 - Current
- Deliver group coaching and personalised online training focused on performance wellbeing and sustainable lifestyle change
- Coach clients balancing performance goals with travel routine and lifestyle demands
- Support clients through structured programming accountability and ongoing communication
- Create digital content to support community engagement and brand growth
Performance and Lifestyle Coach
Third Space City
London, United Kingdom
09.2023 - 09.2025
- Managed high-value client portfolio in luxury health club, enhancing fitness and lifestyle outcomes through personalized support.
- Delivered customized coaching to drive improvements in fitness, wellbeing, and behavior change.
- Supported clients with structured training plans aligned to performance and lifestyle goals.
- Created exceptional client experiences through strategic scheduling and proactive relationship management.
- Built strong rapport with high profile clientele, ensuring discretion and professionalism.
- Recognised as top performer for two consecutive years, selected for leadership and management development initiatives.
Lead Fitness Instructor
Rumble Boxing West End
Brisbane, Australia
11.2022 - 08.2023
- Led group fitness and boxing classes to enhance member experience and engagement
- Supported client retention through impactful coaching presence
- Contributed to launch campaigns and community initiatives to foster community involvement
Communications Account Executive
Sabio Agency
Brisbane, Australia
05.2022 - 11.2022
- Developed and implemented communications strategies for national and multinational clients
- Coordinated stakeholder engagement and media relations to enhance message delivery
- Created and distributed marketing assets and messaging across multiple platforms
Communications Graduate
Department of Transport and Main Roads
Brisbane, Australia
01.2022 - 05.2022
- Supported crisis communication and media response efforts to effectively manage stakeholder concerns
- Produced internal communications and stakeholder messaging to enhance engagement and information flow
- Collaborated with leadership teams to ensure timely and clear communication delivery across the organization
Luxury Hospitality
Various High End Establishmentsnts | Australia & International
New Zealand & Canada
11.2017 - 02.2022
- Delivered exceptional service in premier fine dining establishments across New Zealand and Canada.
- Anticipated guest needs to enhance overall experiences in high pressure, high visibility environments.
- Maintained composure while consistently exceeding expectations of sophisticated clientele.
- Developed expertise in luxury service standards to elevate social event experiences.
Education
Bachelor of Commerce - Economics and Marketing
University of Otago
Certificate III and IV - Fitness
National Health and Fitness Academy
AustraliaSkills
- Client relations and premium customer experience
- Lifestyle, wellness and fitness support
- Relationship management and communication
- Event coordination and social engagement
- Adaptability in fast paced environments
- International travel readiness and cultural awareness
- Organisation, scheduling and multitasking
- Marketing, communications and brand representation
- Athlete performance coaching
References
Available upon request
Timeline
Group Coach and Online Performance Coach
ToneLab AU and Self Employed
09.2025 - Current
Performance and Lifestyle Coach
Third Space City
09.2023 - 09.2025
Lead Fitness Instructor
Rumble Boxing West End
11.2022 - 08.2023
Communications Account Executive
Sabio Agency
05.2022 - 11.2022
Communications Graduate
Department of Transport and Main Roads
01.2022 - 05.2022
Luxury Hospitality
Various High End Establishmentsnts | Australia & International
11.2017 - 02.2022
Bachelor of Commerce - Economics and Marketing
University of Otago
Certificate III and IV - Fitness
National Health and Fitness Academy