Emma Downie
Sydney,NSW
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Account Support & Bookkeeping Services
DHP Marine Engineering PTY LTD
Balmain, NSW
01.2023 - Current
- Processing timesheets and payroll.
- Managing financial transactions.
- Preparing financial records to assist the accountant with tax filings.
- Updated system with order specifics and customer details, preferences, and billing information.
- Processed customer inquiries and purchase orders and provided availability and in-depth information on products and shipping details.
- Managed all cash flow.
- Worked using both Xero and MYOB accounting software.
Contractor Care Consultant
Paxus Australia PTY LTD
Sydney, NSW
08.2021 - 12.2022
- Contractor management is the first point of contact for contractor queries, including payroll, superannuation, registration, and management of Skillport (online IT training).
- Payroll and timesheet coordination, ensuring all contractors are paid on time by accurately setting up new contractors in Adapt, including submitting to payroll.
- Extensions of contracts and offboarding, action the administration of all extensions and contracts from end to end.
- Assisted with visa facilitation for the national coordinator with the compliance administration aspects for overseas/TSS 482 visa contractors.
- Client reporting and invoicing facilitation, assisted in managing the account ATB target by ensuring all contractors have BRE details, including POs required to invoice the client prior to submitting to payroll for extensions.
Disability Employment Consultant
Wise Employment
Darlinghurst, NSW
02.2015 - 08.2021
- Conducted assessments of clients' vocational needs, abilities and interests.
- Developed individual employment plans tailored to clients' needs and career objectives.
- Worked alongside Centrelink under the 'Disability Employment Services' program.
- Assisting people with disabilities, both mental and physical, with finding employment and linking them with suitable services within the community.
- Knowledge of government systems and legislation.
- Consistently reaching monthly targets, KPIs, and goals.
- Arrange appropriate training in job skills.
- Preparing resumes and checking references.
- Developed job leads with local companies and organizations.
- Managed rolling caseload of clients and maintained impeccable documentation.
- Prepared and delivered presentations to community groups about employment services.
- Negotiated reasonable accommodations for employees with disabilities so they can successfully perform job duties.
Education
High School Diploma -
Greystanes High School
Greystanes, NSW01-2009
Skills
- Strong interpersonal and communication skills
- Excellent handling of database management
- Proficient in MS Office
- CRM software
- Firm knowledge and understanding of multiple accounting systems
- Calm and professional under pressure
- Professional and polished presentation
Timeline
Account Support & Bookkeeping Services
DHP Marine Engineering PTY LTD
01.2023 - Current
Contractor Care Consultant
Paxus Australia PTY LTD
08.2021 - 12.2022
Disability Employment Consultant
Wise Employment
02.2015 - 08.2021
High School Diploma -
Greystanes High School
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