Summary
Overview
Work History
Education
Personal Information
Employability Skills
References
References
Hobbies and Interests
Timeline
Generic

Emma Falvo

Robinvale,VIC

Summary

I am positive, ambitious person who has developed a mature and responsible approach to any task that I undertake, or any situation I am presented with.

consider myself to be an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

In any workplace I show a Highly-motivated attitude with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills are the may skills I reflect in any job I partake in as well as adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Child Care Trainee

MVAC Early Learning Centre
Robinvale, VIC
11.2022 - 12.2023
  • Provided appropriate supervision, guidance and support to children while engaging in educational and recreational activities.
  • Participated in professional development opportunities such as workshops or seminars relevant to early childhood education and care.
  • Assisted in the planning and implementation of age-appropriate activities for children aged 3 to 5 years old.
  • Maintained records of attendance, progress reports, medical information and incident reports related to each child's development.
  • Developed strong relationships with colleagues, families and other professionals involved in providing care for young people.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.

Retail

Bobby's Robinvale
Robinvale, VIC
03.2022 - 02.2023
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

LSO (Learning Support Officer)

St Mary's
Robinvale, VIC
02.2022 - 10.2022
  • Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
  • Facilitated small group instruction and activities for students of varying abilities.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
  • Instructed and monitored students in use and care of equipment and materials.

Office Hand

Z&Zee
Robinvale, VIC
09.2021 - 12.2021
  • Interacted directly with customers in order to resolve any issues related to the design of a product.
  • Collaborated closely with sales staff members in order to develop custom solutions that meet customer needs.
  • Maintained an organized filing system of paper documents and electronic files.
  • Produced comprehensive graphic design works including logos, icons, flyers, brochures and other visuals for print or web.
  • Designed engaging infographics using data visualization techniques to explain complex concepts easily.

Administration

The Robinvale Printers
Robinvale, VIC
11.2020 - 12.2021
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Maintained an organized filing system of paper documents and electronic files.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Maintained and updated filing, inventory and database systems, manually or using computer.

Cashier

Robinvale News agency
Robinvale, VIC
11.2019 - 03.2020
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Waitress

Euston Pub
Robinvale, VIC
07.2019 - 08.2019
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
  • Took orders for food and drinks and delivered them to guests.

Education

Year 12 VCAL Senior -

Robinvale College
10-2022

Year 11 VCAL Intermediate -

Robinvale College
01.2021

Year 9&10 -

Robinvale College
01.2020

Foundation To Year 8 - Primary School

St Marys School
Robinvale, VIC
12-2017

Personal Information

Date of Birth: 11/01/2005

Employability Skills

  • Confidence: I present confidence in all tasks big or small as well as showing confidence to others to help connect and work well.
  • Using intiative and being self motivated; Following instructions and using my resourcefulness when finished a task or instruction.
  • Organisational skills: I consider myself to be a very organsised person, i like to be organised to help be more productive and better my performance.
  • Ability to learn and adapt: I can confidently learn new things when given the opportunity. If I have failed or succeded in a task I can learn from my mistakes or feedback given to me. I can also adapt to any situation and and do things to a greater standard if needed.
  • Communication and interpersonal skills; I can clearly explain what I mean clearly whether it is written or verbal. I also do my very best to understand others and do consider other peoples communication skills, thought and learning process when explaining something or sharing my thoughts.
  • Teamwork: I understand how myself and others work well together by easily identifying there strengths and hoe they can implement there skills into a team. When working in a team I am very productive and like to work progressively and quickly with people who have different skills, backgrounds and personalities.
  • Negotiation: when negotiating with others I take into consideration what they want and what they need.
  • Valuing diversity and difference: I respect all people as well as value he skills and experience that other people have.
  • Problem solving skills: I can identify key issues in a problem and use my knowledge and experience to help find the solution.
  • Literacy, Numeracy and IT skills: I can confidently do Math and English and well as apply valuable IT skills such as computer technology.
  • Creativity: For as long as I have remembered I have always enjoyed doing anything creative, I love being creative within any workforce im in and love showing and teaching others what skills I have.
  • Dedication: All jobs can be challenging but with a positive mindset and dedication others can succeed. I am always dedicated in all tasks and therefore leave with a positive outcomes and avoid discouragement.

References

  • Marion Leslie, Robinvale Printers, (03) 5026 3398
  • Chelsea Masila-Liutolo, MVAC Early Learning Centre, 0458299165
  • Andera Welsh, St Mary's Robinvale, (03) 5026 3483

References

References available upon request.

Hobbies and Interests

Outside of work I spend most of my time with family and friends. I am a very family oriented person and find great joy in being surrounded with the people that mean the most to me. 

I also like to be creative in my spare time dabbling in drawing, painting, digital art and social media marketing which I implement in my small business were I create digital artworks. 

In the past I played both basketball and netball locally and formally did dance at Mildura Ballet Guild. While playing these sports I the real purpose of sports behind the actual sport itself which is team work as well as a life long lesson, everyone in the team has a purpose or a role. From these sports I now see the workforce in a different perspective.In a workplace there is a role for everyone were they use there attrubtion and skills to help better the workforce, without an employee contrubution it can really change the situation of any workplace situation.

Timeline

Child Care Trainee

MVAC Early Learning Centre
11.2022 - 12.2023

Retail

Bobby's Robinvale
03.2022 - 02.2023

LSO (Learning Support Officer)

St Mary's
02.2022 - 10.2022

Office Hand

Z&Zee
09.2021 - 12.2021

Administration

The Robinvale Printers
11.2020 - 12.2021

Cashier

Robinvale News agency
11.2019 - 03.2020

Waitress

Euston Pub
07.2019 - 08.2019

Year 12 VCAL Senior -

Robinvale College

Year 11 VCAL Intermediate -

Robinvale College

Year 9&10 -

Robinvale College

Foundation To Year 8 - Primary School

St Marys School
Emma Falvo