EMMA FORD
Kallangur ,QLD
Summary
Diligent Accounts Payable Officer with comprehensive background in managing accounts payable processes and ensuring timely and accurate financial transactions. Successfully implemented process improvements, enhancing workflow efficiency and reducing discrepancies. Demonstrated ability in vendor management and invoice reconciliation.
Overview
10
10
years of professional experience
Work History
Label Printer
Pine Vally Flowers
08.2025 - Current
- Operated label printing machinery to produce high-quality labels efficiently.
- Maintained inventory of printing supplies, ensuring availability for production needs.
- Conducted routine maintenance and troubleshooting on printing equipment for optimal performance.
- Collaborated with team members to streamline labeling processes and reduce downtime.
Accounts Payable Officer
BSR Group
02.2025 - 08.2025
- Process and manage high volumes of supplier invoices, ensuring accurate coding, approval, and timely payments.
- Reconcile supplier statements and resolve discrepancies, maintaining strong vendor relationships.
- Assist with month-end processes including accruals, payment runs and reporting for the finance team.
- Use accounting systems to track, record, and maintain financial transactions with accuracy.
- Demonstrate strong organisational skills, attention to detail, and the ability to prioritise in a deadline-driven environment.
- Work collaboratively within the finance team to ensure smooth day-to-day accounts operations.
Check In Agent
Menzies Aviation
07.2023 - 01.2025
- Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
- Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
- Addressed customer account discrepancies and concerns.
- Contributed to achieving company goals by consistently meeting or exceeding performance metrics.
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
2IC Manager
Columbus Coffee
07.2021 - 07.2023
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback.
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Conducted employee training sessions to educate employees on products and company policies.
Shift Manager
Mc Donald's
02.2016 - 07.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Diploma - Business, Accounting Strand
Ara Institute Of Canterbury
Christchurch, NZ12-2024
Skills
- Data entry
- Good communication skills
- Invoice processing
- Advanced in Microsoft Excel
- Bank reconciliation
- Reliable
- Friendly, positive attitude
- Fast learner
- Problem identification
- Logical reasoning
- Time management
- Teamwork
Timeline
Label Printer
Pine Vally Flowers
08.2025 - Current
Accounts Payable Officer
BSR Group
02.2025 - 08.2025
Check In Agent
Menzies Aviation
07.2023 - 01.2025
2IC Manager
Columbus Coffee
07.2021 - 07.2023
Shift Manager
Mc Donald's
02.2016 - 07.2021
Diploma - Business, Accounting Strand
Ara Institute Of Canterbury