Emma Galloway

KINROSS,WA

Summary

Dedicated and loyal professional with a strong willingness to learn and a passion for personal growth. Seeking an ongoing role to further develop skills and challenge myself. Skilled in customer service, retail operations, and leadership. Known for being friendly, outgoing, and honest.

Overview

years of professional experience

Work History

Hairdresser

Protea Hair

11.2018 - Current

Medical Receptionist

Kinross Medical Centre

08.2013 - 02.2015

Physio Receptionist

Live Well Phsyio

03.2015 - 12.2015

Hostel Supervisors /Carer

Meath Care

03.2009 - 07.2010

Skills

Customer Service: Proven track record of delivering exceptional customer service, ensuring client satisfaction
Retail Operations: Proficient in various aspects of retail operations, including inventory management and sales
Leadership: Experienced in leading teams and guiding them towards achieving goals effectively
Friendly and Outgoing: Known for creating a welcoming and positive atmosphere for both customers and colleagues
Honest: Demonstrates integrity and honesty in all interactions, fostering trust and credibility
Provide excellent customer service to clients, addressing their needs and concerns with professionalism and empathy
Manage front desk operations, including appointment scheduling, patient inquiries, and medical records maintenance

Handle retail transactions, process payments, and ensure accurate inventory management
Lead and mentor junior staff members, providing guidance and support as needed
Maintain a clean and organized work environment, adhering to health and safety regulations
Continuously seek opportunities for personal and professional development, proactively taking on new challenges and learning experiences
Lead and mentor junior staff members, providing guidance and support as needed
Maintain a clean and organized work environment, adhering to health and safety regulations
Continuously seek opportunities for personal and professional development, proactively taking on new challenges and learning experiences

Programs Used

Best Practice Program
Genie Program
Frontdesk Program
Pracsoft Medical Director

Skills Attributes

Retail Store Operations
Merchandising
Cash Handling
Customer Service
Loss Control
Retail Sales
Team Player
Excellent Telephone Manner
Inventory Control System
Efficient
Friendly
Dealing with Difficult Customers
Self-Motivated
Punctual
Honest
Supervisor/ Team Leader
Initiative
Ambitious
Professional
Successful
High Achiever

Work References

Julie Stewart NDIS Operations Manager, 0439 545 218, julie.stewart@edge.org.au
Tanya Smith Director/Owner, (03) 6394 3238, 0403 519 111, noorhair@outlook.com
Samantha Johns EA Special Needs Assistant, Currambine Primary School, 0419 195 914, samemmarach@gmail.com

Timeline