Emma GELE

I also worked there from June to November 2023 and from July to August 2022.

• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons
• Maintain correct stock levels in collaboration with bakers and pastry chefs
• Use a POS and carry out cash register operation
• Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies
• Helped to make sandwiches, croissants and pains au chocolat

• Managed customer registrations for ski lessons
• Corresponded with clients through email, telephone, and in person
• Organized ski instructors' schedules. There could be up to 90 of them in the peak season
• Resolved customer problems and complaints.
• Responded to inquiries from callers seeking information.
• Carry out cash register operations
• Kept reception area clean and neat
  

• Took part in the organization of a major international event welcoming the world elite of show jumping
• Prepared the main document containing all information about the event for track managers, team leaders and officials
• Responsible for displaying the official board with information on races and results
• Organized shuttles between airports, train stations and the site
• Managed the volunteers during the event
• In charge of the welcome desk
• Post-event inventory management