Emma Gill
Greenwich,NSW
Summary
Arts and Advanced studies student in ultimate year of study at the University of Sydney. Passion for learning about the world, and strong critical analysis skills, as informed by achieving a distinction average in International relations and politics. Excellent customer service experience, semester exchange to Cardiff University and participation in Dalyell scholars program has provided me with a unique, cross-cultural perspective towards complex problems.
Overview
3
3
years of professional experience
Work History
Receptionist
FIT Lane Cove
02.2023 - Current
- Responsible for two email inboxes, responding to member enquiries in a professional manner
- Communicated to prospective and current members over phone and in person
- Filed sensitive contracts and documents
- Consistently met and exceeded KPIs
- Built rapport and conversations with a range of members
Barstaff
The Union Hotel
02.2023 - Current
- Excellent customer service and conflict resolution to ensure customer satisfaction
- Maintained a clean and organized bar and floor
- Worked productively in fast-paced environments.
GRDC, Westpac
Industry And Community Project Unit
01.2024 - 05.2024
- Worked within Interdisciplinary teams to propose innovative solutions to Grains Research Development Corporation (GRDC) and Westpac
Waitress
Coal Loader Cafe
12.2020 - 04.2021
- Excellent customer service experience in a fast-paced cafe environment
- Communicated efficiently with team members to achieve clean and welcoming dining environment
Education
Bachelor of Arts And Advanced Studies - International Relations And Politics
The University of Sydney
11.2024
September 2022 - January 2023
Cardiff University Semester Exchange
Cardiff, Wales, UKHigh School Diploma -
Wenona School
North Sydney01.2020
Skills
- Excellent customer service experience
- Rigorous academic research
- Proficient in Microsoft Office Suite (Word, PowerPoint, Excel)
- Utilized HubSpot CRM platform
- Exceptional teamwork and experience in interdisciplinary projects
- Professional written and face-to-face communication
Timeline
GRDC, Westpac
Industry And Community Project Unit
01.2024 - 05.2024
Receptionist
FIT Lane Cove
02.2023 - Current
Barstaff
The Union Hotel
02.2023 - Current
Waitress
Coal Loader Cafe
12.2020 - 04.2021
Bachelor of Arts And Advanced Studies - International Relations And Politics
The University of Sydney
September 2022 - January 2023
Cardiff University Semester Exchange
High School Diploma -
Wenona School
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