Summary
Overview
Work History
Education
Skills
Professionalreferees
Timeline
Generic

Emma Gillam

Sydney,NSW

Summary

As a highly motivated and detail-oriented Personal Assistant / Administrative Manager with over 20 years of experience, I have honed my skills in administrative management, team coordination, and operational efficiency. I thrive in dynamic environments, adeptly handling multiple tasks while maintaining a high level of accuracy and professionalism. My proactive approach, strong organisational skills, and commitment to fostering a positive work culture have consistently contributed to the success of the teams I support.

With a proven track record of improving office processes, managing schedules, and ensuring seamless communication, I am dedicated to driving productivity and enhancing team collaboration. As a team player with exceptional interpersonal skills, I excel at building strong relationships with colleagues, vendors, and clients, ensuring a harmonious and efficient office environment.

Overview

17
17
years of professional experience

Work History

Modern Slavery Analyst

Stockland
12.2023 - 07.2024
  • .Stockland in collaboration with the Property Council of Australia (PCA) and Informed 365 facilitate and manage a Modern Slavery Supplier Assessment Questionnaire (SAQ) yearly as required by a legislative requirement.
  • Responsible for managing this project.
  • Ensuring business is adhering to Government standards and regulations.
  • Maintaining and managing the supplier progress tracker spreadsheet.
  • Project Support.
  • Document control.
  • Creating and managing policies and procedures.
  • Quality assurance.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Identified trends and patterns in large datasets, leading to actionable insights for business growth.

Personal Assistant to General Manager

Stockland
08.2022 - 12.2023
  • Contributed to a positive work environment by managing team-building events and employee recognition programs.
  • Supported the General Manager in making important decisions by providing valuable insights from data analysis.
  • Facilitated successful project execution by coordinating resources, deadlines, and milestones for the General Manager''s approval.
  • Assisted in budgeting activities to ensure financial resources were allocated appropriately across various departments.
  • Optimized time management for the General Manager by prioritizing tasks and delegating when necessary.
  • Streamlined communication for the General Manager by handling phone calls, emails, and correspondence.
  • Collaborated with cross-functional teams to provide comprehensive administrative support for company-wide initiatives.
  • Developed strong relationships with clients, vendors, and team members to facilitate smooth operations.

Office Manager

AAA Trailers Pty Ltd
04.2019 - 08.2022
  • Provide high quality and confidential support to the Owner of AA Trailers Pty Ltd.
  • Building positive relationships with all customers and key suppliers.
  • Creating and managing policies and procedures.
  • Quality assurance.
  • Ensuring business is adhering to Government standards and regulations.
  • Manage and coordinate meetings and video conferencing requirements.
  • Email management
  • Calendar management
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Maternity Leave

01.2018 - 03.2019

Executive Assistant/Project Officer

Davidson Recruitment (State Government – New Generation Rollingstock Project)
01.2014 - 12.2017
  • Executive Assistant to the Lead Engineer of the Project.
  • Extensive Diary Management.
  • Building positive relationships with key stakeholders.
  • Project Support.
  • Working closely with Queensland Rail staff who work alongside the State Government on this project, rolling out 75 new trains onto the Brisbane network.
  • Manage several spreadsheets with all correspondence to and from stakeholders.
  • Formatting of formal correspondence and obtaining approval signatures from executives.
  • Organising and managing meetings for the engineering team.
  • Lead the acceptance process for the entire project.
  • Constantly meeting with key stakeholders for their input into the acceptance process, then put that into practice.
  • Download all evidence provided to the State for Preliminary Acceptance of the trains, save them in the relevant folder then advise my leader if we have received all technical documents and distribute to the Rollingstock team.

Senior Administration Assistant

Rio Tinto
08.2007 - 10.2013
  • Enter all daily shift reports for the track maintenance gangs with all work conducted on the Rio Tinto Rail Network – over 40 gangs work at different kilometre marks on the Rio Tinto Rail.
  • Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Assisted human resources department in maintaining up-to-date personnel records by collecting relevant documentation from employees periodically.
  • Book accommodation weekly for all FIFO staff approx 100 employees
  • Prepare agenda and take minutes for weekly Supervisors meeting.
  • Purchase and reconcile goods in SAP.
  • Reconcile contractor time sheets.
  • Organise off site meetings with catering.
  • Book accommodation for employees working on Rio Tinto shutdowns.
  • Submit flight change requests.
  • Enter time maintenance notifications into SAP.
  • Enter vehicle daily kilometers into SAP for Rio Tinto's fleet.
  • Update qualification spreadsheet and send to Supervisors.
  • Onboard and train new employees.
  • Submit all annual leave requests, update roster and make sure approval is given, and manage folder.
  • Working closely with the Rio engineers.

Education

High School Diploma -

St Patricks College
Sutherland
12.1998

Skills

  • Typing 60WPM
  • Advanced Word and PowerPoint
  • Salesforce
  • SAP/Ariba
  • HRIS (SuccessFactors and UK Dimensions)
  • Team Collaboration and Leadership
  • Brilliant Customer Service and Relations
  • Strong communication skills
  • Strong organisational skills
  • Documentation And Reporting
  • Process Improvements

Professionalreferees

  • Marissa Saunders, National Commercial & Contracts Assurance Manager (Stockland), msaunders2905@gmail.com, 0418 222 641


  • Karen Cheadle, Executive Assistant to GM of Delivery and Sustainability (Stockland), Karen.Cheadle@Stockland.com.au, 0432 965 278


  • Daniel Kirby, Branch Manager (AAA Trailers), sale3@aaatrailers.com.au, 0403 767 048


  • Sylvie Partier, Business Support Manager (NGR), Sylvie.partier@tmr.qld.gov.au, 0472 864 990

Timeline

Modern Slavery Analyst

Stockland
12.2023 - 07.2024

Personal Assistant to General Manager

Stockland
08.2022 - 12.2023

Office Manager

AAA Trailers Pty Ltd
04.2019 - 08.2022

Maternity Leave

01.2018 - 03.2019

Executive Assistant/Project Officer

Davidson Recruitment (State Government – New Generation Rollingstock Project)
01.2014 - 12.2017

Senior Administration Assistant

Rio Tinto
08.2007 - 10.2013

High School Diploma -

St Patricks College

Similar Profiles

CREATE PROFILE
Emma Gillam