Emma Grant
Summary
Motivated and outgoing cashier, offering dynamic multitasking and problem solving abilities. Experienced with cash handling, customer service, transaction processing, and FIFO inventory management in fast paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and to achieve tactical goals. Reliable and ambitious individual with excellent time management, who is seeking to apply my customer service abilities and strong work ethic to assist Perfect Stranger in achieving its goals and objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Register, Load Fill and General Duties
IGA Plus Liquor
10.2023 - Current
- Conducted a store-wide stocktake to support inventory management by accurately documenting grocery items.
- Ensured damaged or expired stock was appropriately documented to further aid in inventory management.
- Reviewed order slips by checking it against stock arrivals, to ensure the correct quantity and type of product arrived.
- Helped maintain a well-stocked sales floor through regular replenishment of items from the backroom inventory supply. Further, conducted stock rotation, pulled forward stock.
- Managed cash drawer, ensuring proper handling and balancing at the end of each shift.
- Processed returns and exchanges, adhering to store policies while maintaining customer satisfaction.
- Developed strong relationships with regular customers, to provide efficient and accurate register transactions, and enhance customer satisfaction.
- Promoted the store loyalty program, resulting in increased customer retention and repeat business.
Admin
Airlocker Penrith
05.2023 - 10.2023
- Greet members and oversee front office operations
- Ensure that the restrooms are clean and sanitized by washing down walls, floors and toilets
- Conduct stock takes and notify the manager of products that require restocking
- Clean and sanitize kitchens, bathrooms and other similar areas following established protocols
- Encourage members to purchase merchandise
Waitress
Lunden House
11.2022 - 02.2023
- Provided menu item recommendations and upsold food and drinks to boost sales
- Processed orders and coordinated with kitchen staff for preparation
- Adhered to relevant health and safety regulations to minimize restaurant accidents, incidents, and liability
- Ensured order accuracy and efficiency by maintaining clear communication with customers and kitchen staff
Education
Higher School Certificate -
Penrith Anglican College
11-2024
Skills
- Interpersonal communication skills
- Attention to detail
- Time management
- Critical thinking
- Adaptability
- Reliable and dependable
- Organisational
Certification
Higher School Certificate
Bronze Medallion
Secondary House Captain
Primary School Captain
Service and fellowship College Colour
Leadership College Colour
Timeline
Register, Load Fill and General Duties
IGA Plus Liquor
10.2023 - Current
Admin
Airlocker Penrith
05.2023 - 10.2023
Waitress
Lunden House
11.2022 - 02.2023
Higher School Certificate -
Penrith Anglican College
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