Summary
Overview
Work History
Skills
Character Attributes
Qualifications Licensing
References
Timeline
Generic

EMMA GRAY

Brisbane,QLD

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

19
19
years of professional experience

Work History

TEAM LEADER

GREENSPACES HORTICULTRUAL
02.2022 - Current
  • Supervise team members, Mowing, edging, weeding, implement pest, disease and weed treatment plans, liaise with customers, maintain all equipment, Prepare and submit job reports
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Reviewed, implemented and updated company records related to team activities for future reference.

GARDENER/TEAM LEADER

TOTAL GARDEN CARE
11.2020 - 02.2022
  • Mowing / Weeding / Edging
  • Hedging
  • Tree Lopping
  • Rubbish removal
  • Pest/Weed control
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Performed equipment maintenance and repairs to keep tools functional for projects.

GARDENER/LANDSCAPER

CONTRCTOR
01.2015 - 10.2020
  • Mowing / Weeding / Edging
  • Hedging
  • Turf Management, Tree Lopping
  • Rubbish removal
  • General handyman maintenance
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.

OWNER/OPERATOR

EMBODI BEAUTY
01.2009 - 09.2015
  • As a Beauty therapist I undertook a range of therapeutic facial and body care treatments and aim to improve my clients' appearance and wellbeing
  • I applied and sold make-up, skincare and other cosmetic products, treat skin conditions and provided beauty treatments such as electrolysis, massage, facials, manicures and pedicures, waxing and spa therapy
  • As this was my own business, I undertook the administrative work and kept records of clients' treatments

BEAUTY THERAPIST

BODY SYNC
05.2009 - 12.2009
  • Discussing client needs, analysing skin characteristics and advising on suitable skin care, treatments and application of make-up
  • Managing the clinic
  • Applying general cosmetic and corrective make-up
  • Performing manicures and pedicures including decorative nail art,application of artificial nails, nail repair, and
  • Other specialised hand and foot treatments
  • Performing facial and body treatments such as massages Treating unwanted hair through waxing, bleaching, tinting, depilation and electrolysis
  • Evaluating beauty therapy processes and products
  • Receiving bookings, arranging appointments and maintaining client records
  • Providing advice on and selling cosmetic products

BEAUTY THERAPIST

BELLE AFFAIR DAY SPA
01.2008 - 12.2008
  • As described above; and including
  • Microdermabrasion
  • Oxygen therapy
  • Spray tanning
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

COUNSELLOR

LIFELINE
01.2005 - 12.2007
  • Providing professional counselling to children, young people, adults and their families
  • Providing support and education to client's non-offending family members on a need's basis
  • Conduct assessments with clients at the beginning and completion of therapy
  • Maintain accurate and timely recordings of sessions through case notes.

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Team Supervision
  • Staff Training
  • Overseeing Daily Activities
  • Quality Improvement
  • Safety processes and procedures
  • Complaint resolution
  • Giving Constructive Feedback

Character Attributes

  • POSITIVE ATTITUDE & ENERGETIC
  • FAST LEARNER & DETERMINED
  • CLIENT FOCUSED
  • SELF-MOTIVATED & STRONG WORK ETHIC
  • HONEST & DILIGENT
  • DETAIL ORIENTATED
  • STRONG SENSE OF TEAMWORK
  • ABLE TO PRIORITISE & OPERATE UNDER PRESSURE

Qualifications Licensing

  • DIPLOMA OF BEAUTY THERAPY, AUSTRALIAN INSTITUTE OF APPLIED SCIENCE
  • DIPLOMA OF COUNSELLING, INSTITUTE OF PROFESSIONAL COUNSELLORS
  • CERTIFICATE IV IN SMALL BUSINESS, SARINA RUSSO INSTITUTE
  • CERTIFICATE III IN SECURITY OPERATIONS, COMPLEX INSTITUTE
  • CERTIFICATE I & II IN COMMUNITY SERVICE, TAFE QUEENSLAND
  • CONSTRUCTION WHITE CARD FIRST AID & CPR QLD OPEN MANUAL DRIVER'S LICENSE, OWN PRIVATE VECHILE
  • CERTIFICATE III IN PARKS AND GARDENS, CURENTLY STUDYING

References

Steve Jameson, ‭0408 717 440‬ Landscape Skills 

Greg Chapple, 0411703533, Company Director, Austrans

Timeline

TEAM LEADER

GREENSPACES HORTICULTRUAL
02.2022 - Current

GARDENER/TEAM LEADER

TOTAL GARDEN CARE
11.2020 - 02.2022

GARDENER/LANDSCAPER

CONTRCTOR
01.2015 - 10.2020

BEAUTY THERAPIST

BODY SYNC
05.2009 - 12.2009

OWNER/OPERATOR

EMBODI BEAUTY
01.2009 - 09.2015

BEAUTY THERAPIST

BELLE AFFAIR DAY SPA
01.2008 - 12.2008

COUNSELLOR

LIFELINE
01.2005 - 12.2007

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EMMA GRAY