Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Volunteer Experience
References
Timeline
Generic

Emma Henderson

Bridgeman Downs,Australia

Summary

I am a highly experienced young adult with records of student educator, fast food worker and baking needs. I am extremely enthusiastic and an eager learner ready to take on challenges and learn new things. I am currently studying a diploma of nursing Monday - Wednesday with Mater Education. I am a passionate young woman with many core values and goals in life. I am a reliable and trustworthy worker with excellent communication, time management and computer skills. I am a hardworking student offering part-time work experience and extensive knowledge of core subject matter. I am meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

WORK EXPERIENCE

Mount Binga Outdoor education
  • Attended a one-week work experience opportunity at Mount Binga outdoor education center
  • Created relationships with grade nine students who were there to grow over a period of three weeks, I was lucky enough to spend a week with them seeing them bond with each other
  • Created night activities for students to participate in
  • Worked with students to solve friendship problems and real-world problems
  • Fed and watered farm animals, supervising children to do the same
  • Communicated with other staff members on sight through radio communication

Student Early Childhood EDUCATOR

Flutterbys Early Childhood
02.2023 - 07.2023
  • Managed small groups of children during independent play time and activity time
  • Ensured compliance with state licensing requirements related to health and safety and hygiene standards
  • Supported inclusion activities and initiatives within the childcare setting by advocating for diverse perspectives and inclusion among children
  • Collaborated with colleagues, parents and staff members to develop engaging activities that meet the standard to help learning and mind growth
  • Kept up to date with changes in early childhood education procedures and policies
  • Implemented effective positive behaviors to ensure a safe and positive learning environment
  • Worked alongside qualified educators to learn new skills and procedures

TEAM MEMBER

Holey Moley Chermside
11.2022 - 01.2023
  • Hosted kid’s parties from 10 – 20 people throughout the golf course
  • Used RSA to provide guests with their beverage of choices
  • Provided RSA service by checking ID's and using correct responsible service procedures
  • Provided the full guest experience by wearing costumes to entertain party guests
  • Responded to goals and targets using the POS screen to help guests
  • Supported guests to reach there golfing goals and kick their targets
  • Assisted kitchen hands with running food to tables

Team MEMBER

The Cheesecake Shop
05.2022 - 10.2022
  • Arrived on time for shifts and adhered to company dress code guidelines
  • Performed opening and closing duties, including being responsible for keys, locking the shop, store cleaning and restocking
  • Communicated effectively with customers, supervisors and managers as well as other staff members
  • Developed strong customer service skills and interpersonal communication abilities by working with diverse customers and staff members
  • Provide correct and effective customer service through solving problems, answering questions and finding solutions
  • Counted money in cash drawers and communicated correct amounts to supervisors for reporting and paperwork

Fast Food Crew MEMBER

Hungry Jacks
03.2021 - 10.2021
  • Upheld safety protocols by following proper food handling procedures and wearing protective gear when necessary
  • Prepared food items according to company standards for taste and presentation
  • Maintained cleanliness of work area throughout shift, including sweeping floors, washing dishes, and organizing supplies
  • Communicated effectively with supervisors regarding daily tasks or issues that arose during shifts
  • Processed orders using point-of-sale systems in an accurate and timely manner
  • Worked collaboratively with other crew members to ensure efficient order fulfillment during peak hours
  • Kept entrance, front counter, drive-thru, and restrooms neat and clean throughout the day
  • Demonstrated excellent customer service skills by providing friendly greetings, taking orders, and responding to inquiries in a timely manner
  • Maintained POS targets and attended to ordering issues

Pharmacy Clerk

Chermside Shopping Centre Pharmacy
10.2023 - Current
  • Processed payments, returns and exchanges using pharmacy manual POS system to accurately manage transactions.
  • Confirmed customer information and insurance eligibility for prescriptions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Stocked shelves with medications and other pharmacy items for consistent availability.
  • Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
  • Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
  • Verified prescription information prior to entry in pharmacy computer system.
  • Assisted customers with selecting cost-effective medications in line with health coverage.
  • Explained medication use and side effects under pharmacist direction.
  • Greeted customers at counter and provided excellent customer service.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Verified patient information to correctly dispense medications.
  • Assisted customers in selecting over-the-counter medications and health care products.

Education

Finished Grade 10 -

Prince of Peace Lutheran College
Everton Hills QLD

Mount Alvernia College

Diploma of Nursing - Nursing

Mater education
12.2024

Skills

  • Fast learner
  • Trustworthy
  • Honest
  • Effective Communication

Certification

  • Blue Card holder
  • RSA holder
  • Yellow Card holder
  • Attending CPR and first Aid course August 18th.

Personal Information

  • Date of Birth: 08/23/06
  • Nationality: Australian

Volunteer Experience

  • VOLUNTEER, Brisbane, Queensland, BOQ Aspley, Participated in community clean-up and enrichment projects., Cleaned inside of business building. (Vacuum, mop, sterilize, clean dishes, rubbish)
  • VOLUNTEER, Brisbane, Queensland, Bracken Ridge Kindergarten, Participated in community clean-up and enrichment projects., Helped organize fundraisers to benefit organizational objectives., Clean up days.

References

  • Morgaan Voster, Manager, Hungry Jacks Carseldine, (041) 141-0447, Morgannvorster25@gmail.com
  • Francesca Commons, Manager, The Cheesecake Shop Aspley, (041) 827-6728, Cesca.cyan@hotmail.com

Timeline

Pharmacy Clerk

Chermside Shopping Centre Pharmacy
10.2023 - Current

Student Early Childhood EDUCATOR

Flutterbys Early Childhood
02.2023 - 07.2023

TEAM MEMBER

Holey Moley Chermside
11.2022 - 01.2023

Team MEMBER

The Cheesecake Shop
05.2022 - 10.2022

Fast Food Crew MEMBER

Hungry Jacks
03.2021 - 10.2021

WORK EXPERIENCE

Mount Binga Outdoor education

Finished Grade 10 -

Prince of Peace Lutheran College

Mount Alvernia College

Diploma of Nursing - Nursing

Mater education

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