Holly White
Mosquito Hill,SA
Summary
Proven track record in enhancing customer loyalty and streamlining operations, evidenced by my time at Bunnings Warehouse. Skilled in loss prevention and demonstrating exceptional patience and empathy, I excel in engaging diverse customers and maintaining high standards of professionalism. Achieved significant improvements in customer service efficiency and team cohesion. Reliable and upbeat and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Worker
Bunnings Warehouse
10.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Answered questions about store policies and addressed customer concerns.
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
Cafe Worker - Barista
Mums Beards
01.2022 - 10.2022
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Cafe Worker
Goolwa Garden Supplies
07.2021 - 01.2022
- Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.
- Maintained clean and attractive product displays to entice customer purchases.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
Cafe Worker
Kuti Shack
01.2021 - 10.2021
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Produced food and drink products adhering to company quality and quantity standards.
Education
High School Diploma -
Investigator College
Goolwa, SA11.2020
Skills
- Patience and Empathy
- Reliability and punctuality
- Professional Appearance
- Loss Prevention
- Customer Assistance
- Reliable and Responsible
- Attention to Detail
- Honest and Dependable
- Engaging with Diverse Customers
Certification
- Barista Course
- RSA Course
- Barista 2 Course
Timeline
Retail Worker
Bunnings Warehouse
10.2022 - Current
Cafe Worker - Barista
Mums Beards
01.2022 - 10.2022
Cafe Worker
Goolwa Garden Supplies
07.2021 - 01.2022
Cafe Worker
Kuti Shack
01.2021 - 10.2021
High School Diploma -
Investigator College
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