Emma Howse
Brunswick,VIC
Summary
Experienced across a diverse hospitality background, obtaining a multitude of skills throughout 6 years of reliable employment as a waitress, bartender, guest host and kiosk manager - within restaurants, pubs, bars and live events. I am personable and confident in fast-paced business scenarios and thrive in providing memorable experiences for consumers, eager to join venues with live music. My excellent communication skills, organisation and dependability is reflected in my ability to prosper in dynamic, high pressure environments.
Overview
8
8
years of professional experience
Work History
Merchandise & Operations Support
Unknown London
07.2024 - 12.2024
- Assisted operations supervisors in pre and post pop up set up to promote purchase of merchandise for new lines and deadstock
- Governed cash registers and digital purchases.
- Responsible for inventory management to provide a seamless stream of supply and demand of product
Bartender & Guest Host
The 02 / Google Pixel Rooms
11.2022 - 12.2023
- Hosting high-profile guests in VIP areas, providing drinking & dining services
- Engaging with customers to promote long term loyalty and increase sales
- Managing multiple room requests for 20+ guests to provide optimised event service
Bartender & Kiosk Manager
AMEX Football Stadium
10.2018 - 10.2021
- Supplying alcoholic and non-alcoholic drinks, and food to stadium capacity of 30,000+ fans
- Oversaw til & financial operations, stock inventory & opening/closing procedures
- Complying with food and beverage regulations from the agency legislation body
- Checking ID and enforcing age restrictions for non-legal customers
Waitress & Bartender
The Churchill Arms
07.2016 - 12.2018
- Taking orders and pouring alcoholic and non-alcoholic drinks within a lively pub
- Responsible for inventory management and order placements with wholesalers for alcohol and bar food
- Restocked cellar kegs, wine, beer, spirits and back bar
- Serving fast-paced Thai cuisine within their bustling restaurant
Waitress & Bartender
The Oxfordshire Golf Course & Hotel
01.2017 - 02.2018
- Provided silver service across breakfast, lunch, dinner and drinks for 4
- Hotel Guests and Golf Members
- Cultivated positive relationships and ensured transparent communication between the front of house and the kitchen to facilitate seamless dining execution
- Participated in training new staff members and contributing to a positive team culture
Education
Bsc - Business Management with International Studies
University of Sussex
United Kingdom06.2020
Skills
- Alcohol & Dining knowledge
- Inventory & Financial management
- High-profile hosting
- Outstanding customer service
- Thrive in fast-paced environments
- Cultural and music knowledge
Timeline
Merchandise & Operations Support
Unknown London
07.2024 - 12.2024
Bartender & Guest Host
The 02 / Google Pixel Rooms
11.2022 - 12.2023
Bartender & Kiosk Manager
AMEX Football Stadium
10.2018 - 10.2021
Waitress & Bartender
The Oxfordshire Golf Course & Hotel
01.2017 - 02.2018
Waitress & Bartender
The Churchill Arms
07.2016 - 12.2018
Bsc - Business Management with International Studies
University of Sussex
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