Emma Hussey
Ballarat,VIC
Summary
Reliable financial planning assistant with a background in client service, administration, and confidential record keeping. Handles multiple tasks, deadlines, and client communications with accuracy, organisation, and professionalism while supporting smooth day-to-day operations.
Overview
13
13
years of professional experience
Work History
Financial Planning Assistant
QHC Wealth Management
01.2023 - Current
- Facilitated client administration and documentation, enhancing client experience and communication.
- Supported daily operations within financial planning by coordinating administrative tasks and ensuring smooth workflow.
- Managed multiple tasks and deadlines, ensuring accuracy and attention to detail in all deliverables.
- Communicate professionally with clients and colleagues.
- Maintain accurate records and handle information with confidentiality.
Self-Employed Cleaner
01.2018 - 01.2023
- Maintained a consistently high standard of cleaning and presentation. Built professional relationships with clients through reliability and quality service.
- Operated an independent cleaning business, overseeing client service and satisfaction.
- Collaborated with clients to tailor cleaning services to their specific needs.
- Organised schedules, appointments, and workload independently.
- Handled business administration and daily operations to ensure smooth service delivery.
Personal Care Assistant (PCA)
Nazareth House
01.2014 - 01.2018
- Consistently provided compassionate support, fostering trust and encouraging client independence.
- Assisted clients with daily activities while maintaining dignity, respect, and privacy.
- Delivered personal care and practical support to enhance client comfort and well-being.
- Developed positive and professional relationships with clients and families.
- Followed care requirements and workplace procedures.
Education
Cert IV - Aged Care
BGT
Ballarat, VIC01-2014
Bachelor of Science - Food And Nutrition
Federation University Australia
VIC09-2026
Skills
- Administration and organisation
- Record keeping
- Attention to detail
- Client service and communication
- Confidentiality and professionalism
- Time management
- Scheduling and workload management
- Working independently
- Reliability and punctuality
- Problem solving
References
Heather Cassells
QHC Wealth Management
0447 388 971
Glen Turner
Owner of Air BnB
0414 886 471
Timeline
Financial Planning Assistant
QHC Wealth Management
01.2023 - Current
Self-Employed Cleaner
01.2018 - 01.2023
Personal Care Assistant (PCA)
Nazareth House
01.2014 - 01.2018
Cert IV - Aged Care
BGT
Bachelor of Science - Food And Nutrition
Federation University Australia