Dedicated and professional individual with a strong desire to apply and develop skills in a new employment opportunity. Committed to consistently delivering high-quality work and actively seeking opportunities for personal and professional growth. Eager to acquire additional experience in future roles, continuously expanding knowledge, abilities, and skill set. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Hi, I’m
EMMA IRWIN
Perth,WA
Summary
Overview
12
years of professional experience
Work History
Ultim8paving
Brickpaving
02.2022 - 07.2024
Job overview
- Retained existing clients by performing regular maintenance checks on previously installed brick pavers to ensure their longevity and functionality.
- Reduced project completion time with efficient work processes while maintaining high quality standards.
- Improved workplace efficiency by maintaining a clean and organized workspace throughout each project''s duration.
- Promoted the company''s reputation for excellence in brick paving installation through active participation in industry events, conferences, and professional associations.
Ultim8paving
Brickpaving
02.2022 - 07.2024
Job overview
- Retained existing clients by performing regular maintenance checks on previously installed brick pavers to ensure their longevity and functionality.
- Reduced project completion time with efficient work processes while maintaining high quality standards.
- Improved workplace efficiency by maintaining a clean and organized workspace throughout each project''s duration.
- Promoted the company''s reputation for excellence in brick paving installation through active participation in industry events, conferences, and professional associations.
Lake Clifton Bakery
Kitchen Supervisor
01.2021 - 12.2021
Job overview
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Monitored food preparation, production, and plating for quality control.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Optimized kitchen layouts for improved workflow and safety.
Australian Institute Of Fitness
Front Line Receptionist
03.2013 - 10.2015
Job overview
- Demonstrated adaptability when tasked with multiple responsibilities, ensuring all projects were completed within specified timeframes.
- Enhanced customer satisfaction by efficiently managing the front desk and promptly addressing inquiries.
- Facilitated timely delivery of mail packages by sorting incoming deliveries accurately and efficiently distributing them to appropriate recipients.
- Increased client retention through attentive follow-up calls, emails, and personalized outreach efforts.
- Streamlined office operations for increased productivity by implementing effective organizational systems.
- Reduced wait times for incoming calls with prompt and professional phone management skills.
- Collaborated closely with cross-functional teams to provide comprehensive support services as needed.
- Maintained a clean and welcoming reception area, contributing to a positive first impression for visitors.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Completed data entry and filing to keep records updated for easy retrieval.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
ABBIX
Factory Hand
09.2012 - 11.2013
Job overview
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Enhanced production efficiency by maintaining clean and organized work areas.
- Demonstrated adaptability in handling diverse tasks as per the factory''s requirements, showcasing versatility in various roles.
- Achieved production goals consistently while meeting strict deadlines through effective time management skills.
- Assisted in achieving production targets through effective collaboration with team members.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Used equipment properly to avoid workplace hazards or injuries.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Used different machines and tools based on individual job requirements.
Education
Carine TAFECarine WA
Certificate 111 & 1V from Health And Fitness
12.2001
University Overview
- Professional Certificate 11 Australian Land Conservation and Restoration.
- Professional Certificate 11 in Office Skills
- Recipient of Most Outstanding Athlete in Physical Education Award, year7, 8, 9, and 10.
- Competed for Whitfords Little Athletics Club from 1984 - 1994. Recieved a trophey every year for Club Captain for my age group.
- Competed for Hammersley Little Athletics Club from 1984 - 1994 At the State Championships overall recieving approximately 10 bronze medals, 30 silver medals and 10 gold medals.
- Represented WA in The National Little Athletics Championships in Brisbane for U/13s 1989
- Represented WA in the National Lacrosse Championships in Melbourne for U/16s 1992
- [Position] for [Team Name], [Year] to [Year]
Skills
- Hard working
- Excellent interpersonal skills
- Demonstrates ability to work under pressure
- Adept at computer literacy
- Has proven attention to detail
- Shows affective communication
- Works well as a team member
- Effective listener and learner
- High level of communication skills
- Trustworthy
- Reliable
- Confident in working alone
- Good with management of others
- Uses initiative
- Excellent client/customer interaction
- Customer interaction
- Well-mannered and consistently polite & helpful
- Proven to be a responsible, efficient, more than capable member of any team
- An absolute asset to any company
Personal Information
Personal Information
Gender: mTimeline
Brickpaving
Ultim8paving
02.2022 - 07.2024
Brickpaving
Ultim8paving
02.2022 - 07.2024
Kitchen Supervisor
Lake Clifton Bakery
01.2021 - 12.2021
Front Line Receptionist
Australian Institute Of Fitness
03.2013 - 10.2015
Factory Hand
ABBIX
09.2012 - 11.2013
Carine TAFE
Certificate 111 & 1V from Health And Fitness
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