Emma Stanton
Hornsby
Summary
Detail-oriented Research Assistant with hands-on experience performing clerical and theoretical analysis work to advance research goals. Drives team success with expertise in data review, programming and effective scientific communication. Specializes in plasma and astrophysics.
Overview
6
6
years of professional experience
Work History
Research Assistant
International Centre For Neuromorphic Systems
08.2023 - Current
- Performed statistical, qualitative, and quantitative analysis.
- Utilised programming software to analyse data sets.
- Reviewed documents and data to identify trends and patterns.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Participated in lab meetings and project presentations.
Undergraduate Research Assistant
University Of Sydney School Of Physics
02.2023 - 08.2023
- Assisted faculty members with research assignments on plasma physics projects.
- Maintained up-to-date records of research activities and results for future reference.
- Compiled data into reports and disseminated to supervisor for review.
Customer Service Attendant
Scentre Group
07.2022 - 08.2023
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about centre updates and changes.
- Processed customer service orders promptly to increase customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Sales Professional
Prouds The Jewellers
02.2022 - 07.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Store Manager
Bras N Things
05.2021 - 02.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Supervisor
Bras N Things
04.2021 - 05.2021
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained customer satisfaction with quick and professional handling of product returns.
Sales Assistant
Bras N Things
11.2020 - 04.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
School Administration Officer
Asquith Girls High School
02.2019 - 04.2021
- Served as liaison between parents and students.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Processed admissions and enrolment applications for prospective students.
- Organised excursions, performances and camps for students and teachers.
Retail Assistant
The Children's Bookshop
12.2017 - 02.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted customers with prompt and polite support in-person and via telephone.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Physics & Neuroscience
University of Sydney
Sydney, NSW10.2023
Statement of Attainment - Executive Assistant Skills
TAFE NSW
11.2020
Skills
- Literature Searches
- Analyzing and Synthesizing Data
- Field Data Collection
- Verbal and Written Communication
- MATLAB
- Python
Hobbies
An avid reader, enthusiastic ice hockey player, artist and musician.
Languages
Albanian
Elementary
French
Full Professional
Timeline
Research Assistant
International Centre For Neuromorphic Systems
08.2023 - Current
Undergraduate Research Assistant
University Of Sydney School Of Physics
02.2023 - 08.2023
Customer Service Attendant
Scentre Group
07.2022 - 08.2023
Sales Professional
Prouds The Jewellers
02.2022 - 07.2022
Store Manager
Bras N Things
05.2021 - 02.2022
Store Supervisor
Bras N Things
04.2021 - 05.2021
Sales Assistant
Bras N Things
11.2020 - 04.2021
School Administration Officer
Asquith Girls High School
02.2019 - 04.2021
Retail Assistant
The Children's Bookshop
12.2017 - 02.2019
Bachelor of Science - Physics & Neuroscience
University of Sydney
Statement of Attainment - Executive Assistant Skills
TAFE NSW
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