Emma Jenkins
Adelaide,SA
Summary
Dynamic Store Manager with a proven track record in retail management, inventory control, and team leadership. Expertise in optimizing operations and fostering a positive team environment to enhance customer satisfaction.
Overview
21
21
years of professional experience
Work History
Store Manager
Jurlique
Adelaide, SA
08.2009 - Current
- Managed daily store operations and ensured compliance with company standards.
- Led and trained staff to deliver exceptional customer service experiences.
- Analyzed sales data to optimize product placement and inventory control.
- Developed visual merchandising strategies to enhance product visibility and appeal.
- Coordinated team schedules to align with peak store traffic periods.
- Fostered a positive team environment to promote collaboration and morale.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Prepared monthly reports on sales figures, expenses, profits.
Beauty Consultant
Shiseido David Jones
Adelaide, SA
08.2008 - 01.2009
- Advised customers on skincare products and makeup application techniques.
- Conducted product demonstrations to showcase benefits of Shiseido offerings.
- Maintained product displays and ensured shelves were stocked and organized.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Retail and Massage Therapist
Out of Eden
Unley, SA
01.2005 - 08.2008
- Assessed client needs to recommend appropriate treatment plans and service.
- Maintained a clean and organized workspace to ensure a welcoming environment.
- Created organic custom blended skincare products.
Education
Some College (No Degree) - Aromatherapy Massage And Natural Medicine
Endeavour College
AdelaideSkills
- Retail management
- Inventory control
- Visual merchandising
- Sales analysis
- Cash handling
- Customer relationship management
- Spa bookings
- Organising and running events
- Rosters and Payroll
- Managing and training Beauty Therapists
Timeline
Store Manager
Jurlique
08.2009 - Current
Beauty Consultant
Shiseido David Jones
08.2008 - 01.2009
Retail and Massage Therapist
Out of Eden
01.2005 - 08.2008
Some College (No Degree) - Aromatherapy Massage And Natural Medicine
Endeavour College