Summary
Overview
Work History
Skills
Timeline
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Emma Kamienowski

Altona North,Vic

Summary

Dedicated and customer-focused professional with exceptional interpersonal skills and a strong eagerness to learn and excel in a fast-paced service environment. Skilled in delivering outstanding customer experiences through effective communication, problem-solving, and multitasking

Overview

3
3
years of professional experience

Work History

Wait Staff Member

Between 2 Buns
09.2021 - 04.2023
  • Provided excellent customer service and achieved a high rate of client satisfaction and retention.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Professionally handles consumer complaints, addressing issues and providing workable solutions.
  • Creates a warm and welcoming environment for guests by acting in an empathetic and engaging manner.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Costumer Service

Mr Fresh Truck
09.2022 - Current
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Explained menu items and suggested appropriate options for food allergy concerns and dietary restrictions
  • Worked as a team member with other employees to ensure satisfied customers.
  • Can easily work in a fast paces and busy environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Exceeded goals through effective task prioritization and great work ethic.

Skills

  • Customer Assistance
  • Communication
  • Problem solving
  • Ability to work in a team
  • Interpersonal skills
  • Organisational skills

Timeline

Costumer Service

Mr Fresh Truck
09.2022 - Current

Wait Staff Member

Between 2 Buns
09.2021 - 04.2023

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Emma Kamienowski