Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Emma Kanjo

Carlton,VIC

Summary

Proven leader and skilled chef, adept in cooking techniques and sanitation practices, I significantly enhanced operational efficiency and customer satisfaction at Sam's Surburbun Crepes. Leveraging strong communication and organizational skills, I spearheaded seasonal menu planning and employee training, resulting in increased brand awareness and exceeding customer service goals.

Overview

3
3
years of professional experience

Work History

Surburbun Crepes

Sam
01.2020 - 12.2021
  • Prepped all necessary ingredients before each shift ensuring an efficient production process and minimizing food waste.
  • Collaborated with team members to maintain a clean and organized workspace, ensuring food safety standards were met.
  • Managed inventory levels to reduce waste and ensure availability of ingredients for daily operations.
  • Worked closely with management in planning seasonal menus that incorporated fresh ingredients while adhering to budget constraints.
  • Trained new employees on proper crepe-making techniques to uphold company standards and maintain product quality.
  • Assisted in the development of promotional materials, increasing brand awareness and attracting new customers.
  • Strengthened client relationships by providing exceptional customer service and support.
  • Met customer service goals and exceeded customer expectations.
  • Assisted with routine house cleaning
  • Strengthened sanitation compliance by regularly updating cleaning schedules and checklists.

Newlands Road Fish and Chips

Ziena Elhomsi
01.2019 - 01.2020
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Strengthened client relationships by providing exceptional customer service and support.
  • Met customer service goals and exceeded customer expectations.

Education

High School Diploma -

Virtual School Victoria
12.2021

Skills

  • Leadership Qualities
  • Cooking techniques
  • Sanitation Practices
  • Communication
  • Cleaning and organization
  • Hospitality and service industry background
  • Works Well Under Pressure

Accomplishments

Member of student representative council in 2021


Volunteered at St Kilda mums in 2019



Timeline

Surburbun Crepes

Sam
01.2020 - 12.2021

Newlands Road Fish and Chips

Ziena Elhomsi
01.2019 - 01.2020

High School Diploma -

Virtual School Victoria

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Emma Kanjo