Emma Khan
Roxby Downs,SA
Summary
Proven performer at customer service member adept in POS System Operation and excelling in customer engagement, significantly enhancing customer satisfaction and loyalty. Demonstrated reliability and strong communication skills, ensuring seamless team collaboration and efficient problem resolution. Achieved consistent positive feedback, contributing to a welcoming shopping environment. Enthusiastic Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences.
Overview
1
1
year of professional experience
Work History
Store Team Member
Woolworths Supermarket
04.2023 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
Education
No Degree -
Roxby Downs Area School
Roxby Downs, SA09.2023
Skills
Workplace Safety
Cash Handling Accuracy
Customer Engagement
POS System Operation
Customer Service
Adaptable and Flexible
Strong Communication and Interpersonal Skills
Customer Assistance
Flexible Hours
Reliability
References
Kylie Bingham
Front End Assistant Manager
+61 466 895 996
Alison Chapman
Online's Assistant Manager
+61 400 715 663
Timeline
Store Team Member
Woolworths Supermarket
04.2023 - Current
No Degree -
Roxby Downs Area School
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