Emma King
Summary
Polite and professional telephonist at Coastwide Eye Surgery. Directing calls to the appropriate people, taking phone payments, booking appointments and answering various of different questions.
I excelled at McDonald's with customer service, safe food handling and taking payments. Working in a team, building relationships, significantly enhancing operational efficiency and training new and on going staff. This is shown in my Certificate III in Retail completed at McDonald's.
Overview
6
6
years of professional experience
Work History
Telephonist
Coastwide Eye Surgery
01.2024 - 05.2024
- Supported office operations by performing various administrative tasks, including data entry, filing, and scheduling appointments.
- Contributed to a positive work environment by fostering strong relationships with colleagues and supervisors.
- Mastered internal software programs for efficient record-keeping, appointment scheduling, and message delivery.
Crew Trainer
McDonald's
02.2021 - 01.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Set positive example for team members by providing high-quality, efficient service.
Babysitter
Various
02.2018 - 12.2018
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Education
Certificate III In Retail - SIR30216
01.2024
Year 11 Tuggerah Lakes Secondary College
10.2023
Class C P2 + Own Car
NSW Drivers License - 24429701
Working With Children Check - APP6985379
05.2024
Skills
- Customer Service
- Team Collaboration
- Decision-Making
- Relationship Building
- Clear Communication
- Cash Handling
- Safe Food Handling
Timeline
Telephonist
Coastwide Eye Surgery
01.2024 - 05.2024
Crew Trainer
McDonald's
02.2021 - 01.2024
Babysitter
Various
02.2018 - 12.2018
Certificate III In Retail - SIR30216
Year 11 Tuggerah Lakes Secondary College
Class C P2 + Own Car
NSW Drivers License - 24429701
Working With Children Check - APP6985379
Similar Profiles
Megan BeachMegan Beach
Registered Nurse at St. Lucy's Eye Surgery Center, Eye Health AmericaRegistered Nurse at St. Lucy's Eye Surgery Center, Eye Health America
Lindley GrayLindley Gray
Surgical Coordinator /Refractive IOL Counselor at Coastal Eye Care And Coastal Eye Surgery CenterSurgical Coordinator /Refractive IOL Counselor at Coastal Eye Care And Coastal Eye Surgery Center
An (Annie) TranAn (Annie) Tran
Surgical Assistant at Peninsula Eye Surgery Center (PAMF)Surgical Assistant at Peninsula Eye Surgery Center (PAMF)
Jaswanth AkulaJaswanth Akula
Telephonist at AAA TaxisTelephonist at AAA Taxis
Haden DempsterHaden Dempster
Telephonist at Skyline Taxis & Private HireTelephonist at Skyline Taxis & Private Hire