Summary
Overview
Work History
Education
Skills
Timeline
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Emma Knapp

Carlingford,NSW

Summary

I am a compassionate professional with experience as a Disability Support Worker at Hireup. I have enhanced clients' quality of life through empathetic care and effective problem-solving. I have a proven ability to foster trust and collaboration through the use of clear and concise communication with clients, guests and colleagues.

I am organized and efficient in fast-paced environments from my experience working as a bartender and waitress within a busy restaurant. I always ensure top quality service for all customers with a positive attitude.

Overview

3
3
years of professional experience

Work History

Volunteer

Royal North Shore Hospital
07.2025 - Current
  • Worked with Speech Pathologists for the Pathway to Communicate program.
  • Supported patients with impaired communication to practice interventions provided by a Speech Pathologist.

Disability Support Worker

Hireup
06.2022 - Current
  • Established strong interpersonal relationships with clients and family, earning their respect and trust through consistent empathy and understanding.
  • Improved quality of life for clients with physical and intellectual disabilities through compassionate and empathetic care and assistance with daily activities.
  • Provided clients with emotional support during challenging times, helping them to develop coping skills and fostering resilience.

Hospitality Worker

Norths Collective
05.2022 - Current
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed a loyal clientele base by consistently delivering friendly and top-notch service to all guests within the venue.
  • Adapted to fast-paced work environment and developed strong problem solving skills and flexibility while on the job.

Education

Bachelor of Speech Pathology - Minor in Linguistics

Western Sydney University
Sydney, NSW
04-2026

Skills

  • Clear and concise communication skills
  • Strong interpersonal communication skills
  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving skills

Timeline

Volunteer

Royal North Shore Hospital
07.2025 - Current

Disability Support Worker

Hireup
06.2022 - Current

Hospitality Worker

Norths Collective
05.2022 - Current

Bachelor of Speech Pathology - Minor in Linguistics

Western Sydney University

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Emma Knapp