Emma (Mee Jung) Kwon
Brisbane,QLD
Summary
Dynamic Retail Store Manager with extensive experience at Chemist Warehouse, excelling in customer service with strong work ethic. Proven track record in staff management and inventory control, leading a team of 15+ to enhance operational efficiency. Recognised for building strong relationships and driving sales through effective merchandising strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Chemist Warehouse
Indooroopilly, QLD
04.2022 - Current
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Handled cash register transactions accurately while providing excellent customer service.
- Recruited, interviewed and hired for open positions. Also, trained and managed a team of 15+ employees.
- Built and maintained strong working relationships with team members.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- General Merchandising and store maintenance.
- Conducted inventory management activities such as gap scanning, stocktaking, ordering + invoicing, receiving deliveries and maintaining stock levels.
Pharmacy Assistant
Chemist Warehouse
Indooroopilly, QLD
12.2021 - 03.2022
- Customer Service
- POS operation/ Cash Handling
- Merchandising
- Catalogue Executor
Education
Accounting
Griffith University
QLD12-2002
Skills
- Cash handling
- Point of sale systems
- Customer service
- Merchandising
- Staff management
- Stock management
- Store maintenance
- Detail-oriented
Certification
- S2/S3 Certificate
- Cert 2 and 3 in Floristry
Languages
Korean
Native/ Bilingual
References
References available upon request.
Timeline
Retail Store Manager
Chemist Warehouse
04.2022 - Current
Pharmacy Assistant
Chemist Warehouse
12.2021 - 03.2022
Accounting
Griffith University
Similar Profiles
Sandra YousifSandra Yousif
Online Operations Coordinator at Chemist Warehouse Head OfficeOnline Operations Coordinator at Chemist Warehouse Head Office
Pann ThitsarPann Thitsar
Pharmacy Assistant at Chemist WarehousePharmacy Assistant at Chemist Warehouse
Thilini Priyanjana FonsekaThilini Priyanjana Fonseka
IT Intern at Chemist WarehouseIT Intern at Chemist Warehouse
Dylan PresleyDylan Presley
Retail Worker at Chemist WarehouseRetail Worker at Chemist Warehouse
Ailysh Lewis-MillarAilysh Lewis-Millar
Support and Advocacy Worker at Micah ProjectsSupport and Advocacy Worker at Micah Projects