Emma Larkin

Casual administration officer with duties including:

• Managing incoming correspondence and responding promptly to emails and enquiries from clients.
• Scheduling appointments for quoting and calendar management for confirmed jobs.
• Drafting invoices and bookkeeping using Xero accounting platform.
• Purchasing and inventory management.

• Coordinated cross-functional project and programme support across the global legal department, ensuring timely completion and alignment with company objectives.
• Enhanced team productivity by implementing efficient project management strategies via status reports, team consultation, documentation review, and records management.
• Established strong relationships with key senior stakeholders.
• Delivered comprehensive reports to leadership teams on key project and programme performance indicators to enable data-driven decision-making.
• Managed complex schedule of meetings, drafted agendas, and took meeting minutes.
• Championed the Inclusion & Diversity programme's onboarding process for all new legal department employees, to increase awareness, encourage involvement and promote a positive working culture.
• Oversaw internal communications including execution of department webcasts and team conference calls on MS Teams, drafted and posted articles and bulletins on internal communication channels.
• Collaborated with the marketing team to streamline department communications and engagement levels.
• Partnered with the learning team to plan, manage and deliver events and training sessions.
• Worked with the finance team to support planning cycles for headcount and budget management and provided input for monthly and annual spend analysis reports.

• Provided administrative and operational support to partners and lawyers to develop strategic client relationship plans, and identify new target clients, in line with the law firm's overall strategy.
• Managed strategic client programme for key clients and targets of the firm, dealing with confidential and sensitive information.
• Consulted with lawyers and client teams, measured, and monitored team performance and reported on progress to senior management via progress meetings and reports, presentations, and emails.
• Analysed and input data from multiple resources into data management systems to produce concise quarterly, yearly, and ad hoc reports, enabling senior management to make data driven decisions going forward.
• Conducted legal sector research into market trends and client developments to locate potential business opportunities and monitored legal press for relevant competitor developments.
• Coordinated firm-wide corporate membership participation for a variety of key industry associations.

• Collaborated with senior partners and lawyers on business development (BD) projects to support clients with their business needs and maintain ties with the firm’s chosen relationship law firms.
• Maintained group marketing collateral, including documents, global deal credentials, and lawyer contact cards.
• Increased client base by identifying new business opportunities for legal teams through market research and hospitality events.
• Engaged with global cross-functional teams to identify opportunities for legal offering improvement, driving innovation in the firm's global market offerings.
• Collaborated with the finance team to provide input and help draft communications on financial performance.
• Organised events with the hospitality team to raise awareness of the GM department’s expertise and worked with the PR team to build the GM team's profile internally.

• Collaborated with partners and lawyers to develop strategic business plans for clients and targets of the firm.
• Researched and prepared detailed reports ahead of business development trips, captured trip outcomes and input information into the firm’s CRM system.
• Hosted functions and training sessions for clients and relationship law firms with the events team.
• Monitored relationships with relationship law firms and provided guidance and support to lawyers when selecting law firms to partner with on multi-jurisdictional deals.
• Drafted meeting agendas with relationship law firms, took meeting minutes and circulated actions and follow up activity post meetings.
• Updated completed deal information and input relevant deal and meetings data into the firm's CRM system.
• Managed, reviewed, and updated the department’s internal digital platforms to ensure firm wide provision of consistent and accurate information.
• Fostered trust with partners through effective communication and quick response to enquiries and requests.

• Provided business and operational support to 600+ UK based financial services consultants.
• Resource coordinator for the capital markets group, working with partners and senior managers to assign consultants to open roles and projects, based on relevant skills, experience and availability.
• Managed and updated project pipeline information on the CRM system to ensure availability of latest data and financial information.
• Produced progress reports and data analysis to identify trends or important outcomes for management teams to facilitate decision making.
• Engaged with the risk team to ensure all projects conformed to company policy and mitigated potential risks.
• Supported various administration functions within the department, including new joiner onboarding, induction training and ad hoc operational duties as they occurred.