Emma Lawson
Kent Town
Summary
Professional, knowledgeable and customer service orientated receptionist. Well versed in administrative support and data management with strong planning, problem-solving and communication skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Dental Boutique
02.2023 - Current
- Greeting incoming visitors and customers professionally and providing friendly, knowledgeable assistance.
- Maintaining a neat and tidy reception area to give visitors a positive first impression.
- Confirming and booking appointments, communicating with clients and updating client records.
- Answering central telephone system and directing calls accordingly.
- Handling all patients payments through TYRO/HIICAPS
Retail Stylist
AJE ATHLETICA
09.2022 - 10.2023
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Retail Stylist
CALIBRE
04.2022 - 09.2022
- Processed payments, entering sales in register for prompt customer service.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Assisted customers with product selections.
Front of House Employee
Seed Clare Valley
11.2021 - 02.2022
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established welcoming atmosphere by greeting each guest warmly.
- Utilized POS system to receive and process food and beverage orders.
Education
Certificate IV - Real Estate
Entry Education
Adelaide, SABachelor Of Education -
University of South Australia
Adelaide, SACertificate III - Business
Australian Institute Of Business And Technology
12-2021
Graduate Certificate -
Wilderness School
Medindie, SA11.2021
Skills
- Customer Service
- Relationship Management
- Time Management
- Team Work
- Sales Experience
- Database Management
- Microsoft Office Proficiency
References
References available upon request
Timeline
Receptionist
Dental Boutique
02.2023 - Current
Retail Stylist
AJE ATHLETICA
09.2022 - 10.2023
Retail Stylist
CALIBRE
04.2022 - 09.2022
Front of House Employee
Seed Clare Valley
11.2021 - 02.2022
Certificate IV - Real Estate
Entry Education
Bachelor Of Education -
University of South Australia
Certificate III - Business
Australian Institute Of Business And Technology
Graduate Certificate -
Wilderness School
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