Emma-Lea Parcell
Aratula,QLD
Summary
My name is Emma and I have been working as a dental receptionist I am currently looking to get back into work as I needed to have some time off due to my son being in and out of hospital but I would love to get back into administration work.
Warm and welcoming dental receptionist skilled in patient record keeping and appointment scheduling. Committed to creating a positive patient experience and efficiently managing patient flow.
Overview
4
4
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Dental Receptionist
Bite
Brisbane, QLD
03.2025 - 12.2025
- Greeted patients warmly and ensured a welcoming atmosphere.
- Managed appointment scheduling efficiently using dental software systems.
- Answered phone calls and addressed patient inquiries professionally.
Dental Assistant
Riverlink Medical and Dental
Ipswich , QLD
05.2022 - 04.2025
- Assisted in patient preparation for dental procedures and examinations.
- Sterilized and maintained dental instruments and equipment for safe use.
- Managed appointment scheduling and patient follow-up communications effectively.
Education
Boonah State High School
Boonah , QLDSkills
- Dental software management
- Appointment scheduling
- Patient record keeping
- Instrument sterilization
- Patient preparation
- Customer relationship management
- Conflict resolution
- Effective communication
- Organizational skills
- Team collaboration
- Patient file management
- Confidentiality
- Administrative support
- Treatment room setup
- Appointment confirmation
- Patient flow management
- Dental terminology
- Medical chart management
- Records management
- Office opening and closing
- Data entry
- Punctual and reliable
Certification
- I have my Cert 3 in Dental Assisting
- Currently doing my Undergraduate RN nursing degree
Timeline
Dental Receptionist
Bite
03.2025 - 12.2025
Dental Assistant
Riverlink Medical and Dental
05.2022 - 04.2025
Boonah State High School