Emma - Lee Anning
Mareeba,Qld
Summary
I’m adept at fostering teamwork and collaboration. I can adapt to high-volume environments, ensuring operational efficiency and professionalism, I’m an organised and dependable candidate, successful at managing multiple priorities with a positive attitude & Willingness to take on added responsibilities to meet team goals. Im seeking to maintain a part-time or full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Retail Cashier
The Reject Shop
01.2023 - 03.2024
- Helped customers complete purchases, locate items.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
- Operated POS terminals and cash drawer balancing.
Food Service Worker
Red Rooster
01.2022 - 08.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Learned other teammates' work tasks to train as backup.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Participated in regular trainings to stay current on industry best practices and trends.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Pizza Maker
Dominoes Pizza
02.2021 - 11.2021
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Fostered positive team environment, encouraging open communication and efficiency.
Curcios Bakery
Food Runner
09.2020 - 12.2020
- Collaborated with team members for effective communication and smooth workflow during shift operations.
- Maintained speed of service for food orders, while minimising errors and complaints
- Greeted customers and provided excellent customer service
- Handled cash as well as eftpos machines
Education
Diploma - Beauty Therapy
Demi International
Cairns, QLD12.2023
Completion Of Grade 10 Certificate -
Mareeba State High School
Mareeba, QLD11.2022
Skills
- Customer Service
- Flexible Schedule
- Teamwork and Collaboration
- Reliability and punctuality
- Time Management
- Professionalism and Courtesy
- Quick Learner
- Dependability
Timeline
Retail Cashier
The Reject Shop
01.2023 - 03.2024
Food Service Worker
Red Rooster
01.2022 - 08.2022
Pizza Maker
Dominoes Pizza
02.2021 - 11.2021
Curcios Bakery
Food Runner
09.2020 - 12.2020
Diploma - Beauty Therapy
Demi International
Completion Of Grade 10 Certificate -
Mareeba State High School
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