- Baking
- Watching Movies and TV Shows
- Stand-up Paddleboarding (SUP)
- Gardening
- Enjoy hobbies that combine physical activity with outdoor exploration
- Reading
- Mindfulness Practices
- DIY and Home Improvement with my Fiancé
- Dancing
- Interior Design
Emma-Lee Watters
Bunbury
Summary
Dynamic sales professional with proven success at Amart Bunbury, excelling in customer relationship building and negotiation. Achieved consistent sales through effective closing techniques and exceptional customer service. Skilled in product knowledge and client engagement, fostering loyalty and repeat business while enhancing overall customer satisfaction.
Hardworking employee enthusiastic about learning pretty much in any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Salesperson
Forty Winks Bunbury
, WA
11.2024 - 12.2024
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Presented professional image consistent with company's brand values.
Furniture Sales Person
Amart Furniture Bunbury
04.2023 - 11.2024
- Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
- Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
- Contributed to a positive and welcoming store environment through excellent customer service skills.
- Built strong relationships with clients, resulting in repeat business and a loyal customer base.
- Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
- Increased store revenue by effectively upselling furniture and accessory items to customers.
- Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.
- Updated customers on scheduled deliveries of furniture to homes.
- Coordinated delivery schedules with warehouse staff and third-party carriers to ensure prompt and accurate order fulfillment for customers.
- Enhanced shopping experience with detailed product knowledge, resulting in high customer satisfaction rates.
- Streamlined checkout process, making transactions smoother and faster for customers.
- Boosted furniture sales during promotional events, by creating engaging displays that attracted customer attention.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Retirement Villa Cook/Night Kitchen Cleaner
WattleHill Lodge
12.2023 - 04.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Collaborated with management team to develop new menu items.
- Enhanced kitchen efficiency by streamlining prep work processes.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Adjusted recipes based on ingredient availability or customer request.
Package Handler
Farmers Market
07.2022 - 03.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines a - VERY FAST PACED environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Followed verbal and written instructions to properly move and ship products.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Communicated with supervisors about delays or other issues with shipments.
- Maintained clean, orderly work environment free of hazards.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Moved furniture and boxes using utility dolly and truck ramp.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
Education
High School Studies - High School Studies
Newton Moore Senior High
Bunbury, WAWhite Card
Nara Training
Skill Hire 03-2025
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Networking
- Negotiation
- Social selling
- Complaint handling
- Cold calling
- Closing techniques
- Product and service knowledge
- Client engagement
- Friendly and helpful
Interests
Timeline
Salesperson
Forty Winks Bunbury
11.2024 - 12.2024
Retirement Villa Cook/Night Kitchen Cleaner
WattleHill Lodge
12.2023 - 04.2024
Furniture Sales Person
Amart Furniture Bunbury
04.2023 - 11.2024
Package Handler
Farmers Market
07.2022 - 03.2023
High School Studies - High School Studies
Newton Moore Senior High
White Card
Nara Training
Similar Profiles
Megan VisinoniMegan Visinoni
Senior Sales Consultant & Merchandising at Forty WinksSenior Sales Consultant & Merchandising at Forty Winks
Koray SadiKoray Sadi
Warehouse Pick and Packer at Forty winksWarehouse Pick and Packer at Forty winks
Emily BaxterEmily Baxter
Manager at Forty WinksManager at Forty Winks