Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emma Legend

North Mackay

Summary

Dynamic and detail-oriented professional with a proven track record at Four Real Industrial and Safety, excelling in embroidery and design consultation. Recognized for artistic visualization and a collaborative spirit, consistently exceeding productivity goals while training new team members to ensure high-quality results. Committed to continuous learning and enhancing operational efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Embroiderer

Four Real Industrial and Safety
06.2024 - Current
  • Performed counting and inspection of products during sewing process.
  • Sewed or assembled fabric or hardware.
  • Troubleshot technical issues related to machine malfunctions or design errors, implementing solutions quickly to minimize project delays.
  • Consulted with clients to understand their vision and provide recommendations on design elements for optimal results.
  • Managed inventory of threads, fabrics, and other supplies, maintaining adequate stock levels for seamless production flow.
  • Met or exceeded monthly productivity goals and contributed significantly to department goals.
  • Trained new employees on proper embroidery techniques and machine operation, ensuring consistent results across all projects.

Bartender

McGuires Hotels
08.2023 - 06.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Courier Runner

Gem Couriers
03.2018 - 11.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Education

RCG - Pokies

RCG ONLINE
Mackay, QLD
2023

RSA - Bartender

RSA Online
Mackay
2023

Year 10 - High School

Maitland High School
Maitland, NSW
12.2006

Skills

  • Collaboration and teamwork
  • Patience and persistence
  • Keen attention to detail
  • Artistic visualization
  • Continuous learning mindset

Certification

Forklift license - high risk

White Card

RSA liquor

RCG pokies

Timeline

Embroiderer

Four Real Industrial and Safety
06.2024 - Current

Bartender

McGuires Hotels
08.2023 - 06.2024

Courier Runner

Gem Couriers
03.2018 - 11.2022

RCG - Pokies

RCG ONLINE

RSA - Bartender

RSA Online

Year 10 - High School

Maitland High School
Emma Legend