Emma Livingstone

Working in a pub has given me a strong foundation of transferable skills and values that I am ready to take into the next stage of my career. Through this experience, I developed excellent communication skills by engaging with a wide variety of people and ensuring clear, positive interactions even in fast-paced or challenging situations. I also strengthened my teamwork and collaboration, working closely with colleagues to deliver seamless service and support each other during busy periods.

The dynamic environment required strong problem-solving abilities and adaptability, particularly when resolving customer concerns or responding to unexpected challenges. I honed my time management and multitasking skills, balancing multiple tasks efficiently while maintaining a high standard of service.

Most importantly, my work instilled values of reliability, professionalism, and customer care, as well as a genuine respect for people from all walks of life. Having built this solid skill set, I am now ready to advance my career beyond hospitality, applying these abilities to new challenges where I can continue to grow and make a meaningful impact.