Emma Lockwood

• Assisted with meal planning to meet nutritional plans.
• Contacted medical providers on behalf of clients to follow up on appointments.
• Monitored health and well-being of clients and reported significant health changes.
• Followed safe lifting and transferring techniques to transport residents.
• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
• Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
• Monitored vital signs and medication use, documenting variances and concerning responses.
• Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
• Assisted clients with maintaining good personal hygiene.
• Contributed to case reviews of client status and progress.
• Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
• Drove clients to shop for groceries, attend doctor appointments and run errands.
• Improved patient outlook and daily living through compassionate care.
• Organized oral medications for clients following dosage and schedule requirements.
• Supported bathing, dressing and personal care needs.
• Helped clients get in and out of beds and wheelchairs.
• Worked closely with clinical staff to support therapeutic and behavioral plans.
• Consulted with client care team to continually update care plans.
• Monitored clients' activity levels and helped prevent sedentary behavior.
• Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
• Maintained detailed records of services performed on clients.
• Built strong and trusting rapport with clients and loved ones.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
• Maintained clean and well-organized environment for client happiness and safety.
• Recorded client status progress and challenges in logbooks and reports.
• Laundered clothing and bedding to prevent infection.
• Partnered with registered nurses and physiotherapists to provide care to patients.
• Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
• Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
• Instructed family members on how to provide bedside care.
• Drove clients to doctors' appointments and social outings.
• Provided ongoing compassionate patient care for each client.
• Followed care plan and directions to administer medications.
• Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
• Reported concerns to nurse supervisor to promote optimal care.
• Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
• Encouraged residents to participate in activities of daily living to enhance personal dignity.

• Supervised cleaning operations to ensure compliance with health and safety standards.
• Coordinated scheduling of cleaning staff to optimize efficiency across multiple sites.
• Developed and implemented training programs for new staff on cleaning protocols.
• Conducted regular inspections of facilities to maintain cleanliness and sanitation levels.
• Streamlined inventory management for cleaning supplies, reducing waste and costs.
• Enhanced customer satisfaction through responsive service and attention to detail in cleaning tasks.
• Collaborated with management to establish operational goals and improve overall service quality.
• Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.

• Oversaw detailing processes, ensuring high-quality standards and customer satisfaction.
• Trained and mentored new detailers on best practices and safety protocols.
• Implemented workflow improvements, enhancing efficiency in vehicle preparation and cleaning.
• Managed inventory of detailing supplies, optimizing usage, and reducing waste.
• Coordinated with service department to align detailing schedules with vehicle servicing needs.
• Conducted quality inspections of completed detail work, maintaining adherence to company standards.
• Developed training materials for staff development and onboarding processes.
• Conducted regular inventory checks, maintaining an adequate supply of cleaning products and equipment for the team''s use.
• Applied expert knowledge of car care products and techniques to effectively address stubborn stains or challenging cleaning scenarios when needed.
• Enhanced vehicle appearance by performing thorough detailing and cleaning tasks.
• Established clear communication channels between staff members, resulting in a more streamlined workflow for the entire detailing operation.
• Implemented new tools and techniques for more efficient vehicle detailing processes, resulting in faster turnaround times.
• Maintained strong attention to detail, ensuring all vehicles met or exceeded client expectations.
• Consistently achieved high levels of cleanliness on both interior and exterior vehicle surfaces through meticulous attention to detail.

Intergrated technology to increase efficiency,

Sales and service.

Banking,budgets and accounting.

• Developed and implemented staff training programs to enhance customer service and product knowledge.
• Managed inventory levels, ensuring optimal stock availability and reducing excess waste.
• Evaluated sales data to identify trends, adjusting strategies for improved profitability.
• Oversaw daily operations, maintaining a safe and welcoming environment for customers and employees.
• Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
• Implemented visual merchandising strategies, improving store presentation and customer engagement.
• Oversaw cash management processes, ensuring accuracy in financial transactions and reporting.
• Maintained compliance with health and safety regulations, promoting a safe shopping environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.

• Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
• Enforced resident behavior management protocols and drafted incident reports for infractions.
• Oversaw public areas and grounds to verify cleanliness and inmate safety.
• Received property from incoming inmates, provided receipts and inspected items for contraband.
• Monitored inmate activities to maintain safety and security within facility.
• Conducted regular inspections of living areas to ensure compliance with regulations.
• Responded promptly to incidents, employing de-escalation techniques effectively.
• Assisted in the rehabilitation of inmates through structured programs and workshops.
• Collaborated with law enforcement and social services for inmate reintegration efforts.
• Trained new staff on safety protocols and operational procedures for effective team performance.
• Developed reports on inmate behavior and incident responses to support management decisions.
• Implemented strategies to improve overall facility morale and reduce conflicts among inmates.
• Mentored new officers joining the team, providing guidance on best practices for achieving success in their roles.
• Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
• Reduced recidivism rates through effective communication, conflict resolution, and counseling techniques.
• Maintained order within the facility by enforcing rules, regulations, and disciplinary actions consistently.
• Participated in ongoing training courses for continuous professional development in correctional practices.
• Collaborated with fellow officers to maintain a safe environment for staff and inmates alike.
• Protected inmate rights by ensuring fair treatment according to established guidelines and regulations.
• Managed high-risk situations calmly and effectively, using de-escalation techniques when necessary.
• Built trust among inmates through respectful interactions, helping to reduce tensions within the facility.
• Provided first aid and emergency response services as needed, prioritizing prisoner safety and wellbeing.
• Supervised daily activities of inmates, promoting structure and routine while minimizing potential conflicts.
• Facilitated group therapy sessions for inmates struggling with addiction or mental health issues for better outcomes.
• Improved communication between staff members through regular meetings addressing concerns or sharing updates on prison operations.
• Conducted thorough investigations into allegations of misconduct or policy violations within the facility.
• Streamlined documentation processes for increased efficiency in reporting incidents or updating inmate records.
• Utilized problem-solving skills to address inmate grievances, resolving issues and ensuring a fair resolution for all parties involved.
• Developed strong relationships with community organizations to support inmate transition back into society post-release successfully.
• Assisted in the development of new policies and procedures to improve overall prison operations.
• Coordinated with external agencies such as parole boards or social services for successful reintegration of inmates into society upon release.
• Observed behavior of residents individually and in groups.
• Conducted routine and emergency head counts.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Interviewed inmates to obtain information and assess needs.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Received and accounted for personal possessions and determined inmate work assignments.
• Completed intake paperwork, fingerprints, and searches.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Booked new inmates into facility and processed inmates for release.
• Enforced rules and regulations to maintain order among inmates.
• Conducted security checks of inmates and living areas.
• Documented inmate behavior and activities in logbooks.
• Provided assistance and guidance to inmates regarding daily activities.
• Built solid relationships with staff and residents to keep institution safe and secure.
• Supervised inmates during meals, recreation and other activities.
• Assisted in intake and release of inmates.
• Responded to emergency situations and de-escalated hostile confrontations.
• Established positive working relationships and maintained boundaries with resident offenders.
• Restrained juvenile inmates when disturbances required physical intervention.
• Interviewed inmates to obtain information and evidence.
• Prepared reports to document incidents and violations.
• Investigated and responded to incidents of inmate misconduct.
• Transported inmates to and from court hearings, medical appointments and other locations.
• Made rounds at specified intervals and conducted head counts and roll calls.
• Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
• Administered drug tests to inmates.
• Responded to inquiries from inmates and other members of public.
• Coordinated with other law enforcement personnel to exchange information.

• Integrated technology to increase efficiency and real-time accountability of operational tasks.
• Oversaw financial management, budget management, accounting and payroll activities.
• Hired and onboarded team members to meet immediate and expected demand.
• Recruited, hired and trained crew members on application of projects, customer relations and customer service.