Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Emma-Louiss Dalla Rizza

Bundaberg East,QLD

Summary

Dynamic manager with a proven track record at Dominos, excelling in operations management and team leadership. Skilled in strategic planning and customer service, I successfully implemented inventory strategies that reduced waste and enhanced productivity. Passionate about fostering teamwork and developing staff, I consistently achieved high performance standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

Dominos
Bundaberg, QLD
01.2021 - 02.2026
  • Oversaw daily operations to ensure efficient pizza preparation and delivery processes.
  • Trained and mentored team members on customer service excellence and operational procedures.
  • Implemented inventory management strategies to reduce waste and optimize stock levels.
  • Developed scheduling plans to enhance staff productivity during peak hours.
  • Managed and motivated employees to be productive and engaged in work.
  • Fostered a positive work environment by promoting teamwork and employee engagement activities.

Receptionist

TLC Secretary
11.2024 - 06.2025

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  • Assisted in maintaining a clean and organized reception area, enhancing overall client experience.
  • Coordinated meeting room bookings, optimizing space usage for staff and clients.
  • Trained new reception staff on procedures and systems, fostering a collaborative work environment.
  • Streamlined filing systems, improving document retrieval time for team members and management.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Stylist

Lovisa
Bundaberg, QLD
09.2023 - 11.2024
  • Provided personalized styling consultations to enhance customer experience and satisfaction.
  • Assisted in visual merchandising to create appealing product displays and optimize store layout.
  • Maintained inventory accuracy through regular stock checks and organized product replenishment.
  • Demonstrated product knowledge to educate customers on jewelry care and styling tips.
  • Top employee for hitting KPI’s

Education

High School Diploma -

BSHS
Bundaberg State Highschool
2024

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management
  • Cross-functional teamwork

Certification

Certificate III in business

Cert II in Tourism

Provisional 2 License

Timeline

Receptionist

TLC Secretary
11.2024 - 06.2025

Stylist

Lovisa
09.2023 - 11.2024

Manager

Dominos
01.2021 - 02.2026

High School Diploma -

BSHS
Emma-Louiss Dalla Rizza