Emma Lovatt
Brisbane,QLD
Summary
Skilled in promoting team productivity through excellent communication and collaboration. Competent in defining test parameters, conducting evaluations and gathering data to identify defects. In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures. Quality control professional experienced in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Supervisor
Australian Country Choice
02.2012 - Current
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Evaluated interactions between associates and customers to assess personnel performance.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Addressed non-conformance issues, pausing production to correct errors.
- Implemented process improvements to increase productivity in quality assurance operations.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Promoted adherence to quality standards by educating personnel on quality control.
Reference: John Thompson 0407 603 972
Quality Manager, Australian Country Choice
Skills
- Communication Proficiency
- Constructive Feedback
- Customer Service
- Team Leadership
- Quality System Implementation
- Food Safety and Quality
- Internal Audits
- Active Listening
- Corrective Actions
- Quality Improvement
Certification
- Aus Meat Certified in all processing departments within the abattoir
- Animal Welfare Standards Officer
- MSA Compliance
- Senior Leadership Frontline Management Course
- PH Decline Course
- Computer Literate
Timeline
Quality Assurance Supervisor
Australian Country Choice
02.2012 - Current
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