Emma Mackenzie
7 Julian Place, Arcadia,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Sales Manger
Mexican Tile Co Pty Ltd
DURAL, NSW
02.2020 - Current
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Developed and implemented sales strategies to increase market share.
- Reviewed and reconciled accounts payable and receivable records.
- Prepared monthly financial reports for the management team.
- Processed invoices and payments to suppliers promptly and accurately.
- Resolved payment discrepancies with vendors and suppliers.
- Maintained accurate record keeping of all financial transactions.
- Performed bank reconciliations on a regular basis.
- Ensured compliance with relevant accounting standards and regulations.
- Conducted audits of expense claims and other documents as required.
- Provided assistance in developing new accounting systems and procedures.
- Managed accounts receivable functions including billing, collections, customer inquiries.
- Managed payroll processing and changes for 3 employees.
- Received and recorded cash, checks and transfers.
- Prepared and processed payrolls.
- Greeted visitors and answered incoming calls, providing information to callers.
- Organized and maintained filing systems, both paper and electronic.
- Coordinated travel arrangements for employees including flights, hotels and car rentals.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
Office Manager
Ocean & Merchant Pty Ltd
Woollahra, NSW
21/06/99 - 30/09/19
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Provided training to new hires on office policies and procedures.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Coded and entered daily invoices with in-house accounting software.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Auction Coordinator
Ray While Real Estate - NSW Head office
Sydney, 2000
- I worked for a few years for the head office in a junior administrative position.
- then I moved into Sales and worked for a Franchise until March 1999.
Education
Real Estate License - Diploma - 2 Years Part Time.
Tafe NSW
Crows Nest, NSW01-1997
High School Diploma -
Ravenswood School For Girls
Gordon, NSW12-1985
various computer courses
Various Courses
Sydney, NSWSkills
- Staff Management
- Sales Reporting
- Client Relationship Management
- Excellent Communication Skills
- Goal Setting
- Product and Service Management
Affiliations
- I am a working wife, mother and daughter. I love the challenge of completing my daily duties in all areas.
- I am interested in Equestrian Show Riding, this requires organisation and preparation so that the athlete arrives ready to compete at it best.
- I have found a love of snow sports later in life, as I support my son who found SBX racing after competing in interschools in 2022.
- Traveling is my other passion - I enjoy meeting people and visiting other countries
Timeline
Sales Manger
Mexican Tile Co Pty Ltd
02.2020 - Current
Office Manager
Ocean & Merchant Pty Ltd
21/06/99 - 30/09/19
Auction Coordinator
Ray While Real Estate - NSW Head office
Real Estate License - Diploma - 2 Years Part Time.
Tafe NSW
High School Diploma -
Ravenswood School For Girls
various computer courses
Various Courses
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