Emma Stephen
Townsville,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
The Ville Casino/ Ardo
10.2023 - Current
- Money handling till, Food pass, Clearing plates and glasses, Cleaning work space area, Take orders, Organise, Cutting fruits, Polish cutlery, Serve/carry drinks, 3 plate carry
Sound Of Silence
Voyages Indigenous Tourism – Ayers Rock Resort
08.2021 - 05.2023
- Service in beverages, Clearing plates, Fine dining, Providing great customer service, Knowledge in beverages – wines, Neat presentation
Tali Wiru
Voyages Indigenous Tourism – Ayers Rock Resort
08.2021 - 05.2023
- Taking orders, Serving wines, Serving dishes, Fine dining, Neat presentation, Serving canapés, Knowledge in food, Customer service
Field of light
Voyages Indigenous Tourism – Ayers Rock Resort
08.2021 - 05.2023
- Service in beverages, Fine dining, Providing great customer service, Knowledge in beverages – wines, Neat presentation, Supervising through the field
Casual Event Day Staff
Queensland Country Bank Stadium
06.2021 - 08.2021
- Check tickets, Clean area, Money handling
Food & Beverage Attendant
Cowboys Leagues Club
01.2019 - 01.2020
- Taking food orders, Barista skills, Handling money, Cleaning, Food preparation, Reception/Retail, Booking Reservation, Answering Phone, Sign up club membership, Check member cards, Restocking merchandise
Education
Successfully completed Queensland Certificate of Education -
Thuringowa State High School
Skills
- Provide Great Customer service
- Strong communication skills
- Good at working in a team
- Leadership qualities
- Confident
- Adaptability
- Problem Solving
- Work well in team
- Carry 3 Plates
- Event Setup and Breakdown
- Food safety knowledge
- Upselling strategies
- Staff Leadership
- Wine Knowledge
Certification
- 2020, Certificate III in Fitness
- 2020, Certificate III in Hospitality
- 2020, Food Safety and Handling Certificate
- 2020, Responsible Serving of Alcohol Certificate
- 2020, Responsible Gambling Service Certificate
- 2020, Certificate II in Skills for Works and Vocational pathways
Mobile Phone
0482 998 061
Personal Information
Date of Birth: 06/20/03
Awards
- 2020, Aboriginal and Torres Strait Islander student of the Year
- 2020, Best in Subject - Certificate III In Fitness
- 2020, Thuringowa State High School Vice-Captain
- 2019, Thuringowa State High School Sportsperson of the Year
- 2017, Thuringowa State High School House Captain
- 2016, Thuringowa State High School Junior Indigenous Leader
Community Service
- 2018 - Present, Stars Foundation member, Year 12 Leadership camp, Year 11 Careers Camp, Assist at community BBQs., Regular attender of Morning Sport, Regular attender of Townsville Stars gatherings, Utilised as a role model for younger Stars girls
- 2018 - 2020, Thuringowa State High School, School Rugby League Team, School Mixed Netball Team
- 2019, Represented Northern Queensland for Rugby League
References
- Lima Bosuen, Outdoor Dining Manager, Sails In the Desert, 0456 666 142
- Kiwami Elu, Outdoor Dining Co Ordinater, Sails In the Desert, 0402 687 784
Timeline
Cashier
The Ville Casino/ Ardo
10.2023 - Current
Sound Of Silence
Voyages Indigenous Tourism – Ayers Rock Resort
08.2021 - 05.2023
Tali Wiru
Voyages Indigenous Tourism – Ayers Rock Resort
08.2021 - 05.2023
Field of light
Voyages Indigenous Tourism – Ayers Rock Resort
08.2021 - 05.2023
Casual Event Day Staff
Queensland Country Bank Stadium
06.2021 - 08.2021
Food & Beverage Attendant
Cowboys Leagues Club
01.2019 - 01.2020
Successfully completed Queensland Certificate of Education -
Thuringowa State High School
- 2020, Certificate III in Fitness
- 2020, Certificate III in Hospitality
- 2020, Food Safety and Handling Certificate
- 2020, Responsible Serving of Alcohol Certificate
- 2020, Responsible Gambling Service Certificate
- 2020, Certificate II in Skills for Works and Vocational pathways
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