Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Maguire

Clyde North

Summary

Dedicated mother of two with a deep passion for nurturing meaningful relationships and creating lasting memories with family and friends. A lifelong book lover, especially drawn to the rich worlds of romance and fantasy fiction, where stories of love, resilience, and imagination come to life. I find joy in escaping into novels that spark inspiration and empathy, and often share my love of reading with those around me. I'm seeking a fulfilling role that allows me to balance my commitment to raising my children with the opportunity to make a meaningful impact in the community, using both my personal strengths and heartfelt passions.

Overview

9
9
years of professional experience

Work History

Restaurant General Manager

Southern Restaurants Group
03.2016 - Current
  • Oversee daily operations of the restaurant, ensuring a high standard of customer service and operational efficiency.
  • Manage and train staff, including hiring, scheduling, and conducting performance evaluations.
  • Develop and implement strategies to increase sales, improve profitability, and enhance customer satisfaction.
  • Ensure compliance with health and safety regulations, including food safety standards and cleanliness.
  • Control inventory and manage ordering to minimize waste and ensure cost-effective operation.
  • Handle customer complaints and feedback, providing solutions to maintain customer satisfaction.
  • Monitor and manage restaurant budgets, including labor, food, and beverage costs.
  • Coordinate with vendors, suppliers, and service providers to maintain smooth operations.
  • Foster a positive work environment through strong communication and team-building skills.
  • Ensure proper staffing levels and manage scheduling to meet business needs.
  • Analyze financial reports and performance metrics to make informed decisions on operational improvements.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.

Operations Controller

CAE Melbourne Flight Training
01.2020 - 05.2020
  • Scheduled and coordinated flight times, ensuring smooth operations and efficient use of aircraft.
  • Managed ramp-in and ramp-out procedures for aircraft, ensuring timely arrivals and departures.
  • Monitored and tracked the status of aircraft, maintaining an up-to-date record of grounded and in-flight planes.
  • Maintained and organized logbooks, ensuring accuracy and compliance with regulatory requirements.
  • Conducted aircraft inspections to ensure they were secure, properly stocked, and ready for flight.
  • Ensured aircraft safety by monitoring maintenance needs and ensuring all equipment was in working order.
  • Provided exceptional customer service, assisting students, instructors, and staff with flight-related inquiries.
  • Collaborated with flight instructors and maintenance teams to ensure safe and efficient flight operations.

Education

Batchelor of Biomedical Science/Batchelor of Law - Biomedical Science, Law

Australian Catholic University

Certificate III - Retail

Focus Training Solutions

Year 12 Certificate - Year 12 Studies

Kilbreda College
02.2019

Skills

  • Operations management
  • Inventory management
  • Food safety
  • Cost control
  • Pre-shift walk-through
  • Staff scheduling
  • Hiring decisions
  • Labor management
  • Customer engagement
  • Employee retention

Timeline

Operations Controller

CAE Melbourne Flight Training
01.2020 - 05.2020

Restaurant General Manager

Southern Restaurants Group
03.2016 - Current

Certificate III - Retail

Focus Training Solutions

Year 12 Certificate - Year 12 Studies

Kilbreda College

Batchelor of Biomedical Science/Batchelor of Law - Biomedical Science, Law

Australian Catholic University

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Emma Maguire