Autocad
Emma Mattiuzzo
Property Manager
Five Dock,NSW
Summary
Understanding Senior Property Manager looking to tackle new responsibilities and duties in the senior property management field. Over [Number] years of experience managing commercial buildings. Expertise in contract and lease negotiations and vendor service management. Trustworthy Senior Property Manager committed to increasing occupancy and consistently reaching collection goals. Experience overseeing all aspects of property management for [Number] buildings, including training and maintenance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Senior Property manager
Exclusive Real Estate
Concord West, NSW
12.2013 - Current
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Established rental rates by surveying local rental rates and calculated overhead costs.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
- Administered operations to handle needs of more than [Number] tenants across [Number] property units.
- Maintained building systems by working with maintenance services and supervised repairs.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Completed annual rent calculations using housing database software.
- Kept properties in compliance with local, state and federal regulations.
- Communicated effectively with owners, residents and on-site associates.
admin assistant
The Real Estate Coach
Penrith, NSW
09.2012 - 11.2013
- Arranged conference rooms and facilities to prepare for meetings.
- Executed record filing system to improve document organization and management.
- Composed, edited and prepared correspondence and other department documents.
- Scheduled office meetings and client appointments for staff teams.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Managed relational database to store information for reference, reporting and analysis.
- Created presentations to inform, motivate and persuade internal and external audiences.
- Performed routine clerical tasks by scanning, filing and copying documents.
Property Manager - Office Manager
Raine & Horne
Fairfield, NSW
01.2009 - 10.2012
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
DESIGN MANAGER - Director
Office Life Interiors
Darlinghurst, NSW
03.2006 - 01.2009
- Spearheaded design process to align with client specifications and budget.
- Appointed design consultants and encouraged performance pursuant to deed and scope of service.
- Provided cost-effective technical solutions.
- Managed and expedited complex projects worth $[Amount] in revenue.
- Researched design trends, technology and processes and directed work of design team .
- Partnered with senior leaders to drive change by evaluating methodologies, tools and templates at enterprise level.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Interior Design - Showroom Manager
Frontline Office Furniture
Darlinghurst, NSW
02.1998 - 02.2006
- Provided prompt, courteous service to every individual entering showroom.
- Supervised inventory and placed orders to replenish low running supplies.
- Set goals for showroom employees and provided support and motivation to help each achieve true potential.
- Managed custom projects by completing initial quotes, design and sample requests.
- Drove employee engagement and guest experience through coaching, training and development.
- Determined key details for showroom light fixtures, flooring and accessories.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Store Designer
Dymocks Booksellers
Sydney, NSW
03.1995 - 02.1998
- Applied green building and environmental design into business and residential projects.
- Led interior design across conceptual, schematic, design development and construction document phases.
- Assisted clients with budget considerations and made recommendations for furniture, wall hangings and [Type] items.
- Participated in furniture selection and documentation of specifications.
- Created professional presentations using [Software] to creatively communicate design intent and direction.
- Prepared product and layout documents implementing diverse design concepts.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Consulted with clients to determine architectural preference to meet overall design goals.
- Designed floor plans, elevations, 3D perspective views and material boards for review and presentation.
- Developed space planning concepts, color palette selections and textile presentations.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Handled [Number] calls per day to address customer inquiries and concerns.
- Created plans and communicated deadlines to complete projects on time.
- Prepared variety of different written communications, reports and documents.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Education
Associate of Arts - Interior Design
KVb College
North Sydney NSW 02.1991 - 12.1992
Associate of Applied Science - Architectural Drafting
Sydney Tafe
Sydney, NSW 02.1992 - 12.1995
Certificate IV - Real Estate
Tafe NSW
Sydney 02.2009 - 12.2011
Certificate IV - Horticulture
Ryde
Tafe 01.2023 - Current
Skills
Excellent scheduling abilities
Software
Rest
Property Me
Xcell
Word
Powerpoint
Canva
Sketchup
Interests
Roller skating
Gardening
Painting and drawing
Fitness/ gym
Cooking and entertaining
Socialising with family and friends
Timeline
Certificate IV - Horticulture
Ryde
01.2023 - Current
Senior Property manager
Exclusive Real Estate
12.2013 - Current
admin assistant
The Real Estate Coach
09.2012 - 11.2013
Certificate IV - Real Estate
Tafe NSW
02.2009 - 12.2011
Property Manager - Office Manager
Raine & Horne
01.2009 - 10.2012
DESIGN MANAGER - Director
Office Life Interiors
03.2006 - 01.2009
Interior Design - Showroom Manager
Frontline Office Furniture
02.1998 - 02.2006
Store Designer
Dymocks Booksellers
03.1995 - 02.1998
Associate of Applied Science - Architectural Drafting
Sydney Tafe
02.1992 - 12.1995
Associate of Arts - Interior Design
KVb College
02.1991 - 12.1992
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