Summary
Overview
Work History
Education
Skills
Communitywork
References
Timeline
Generic

Emma McGowan

Wallsend,Australia

Summary

Seasoned administrator in business operations with relevant experience managing operational procedures, overseeing administrative staff, and coordinating organizational processes. Strengths include effective communication, problem-solving skills, and strategic planning abilities. Previous roles have demonstrated significant improvement in operational efficiency and cost reduction through streamlining of processes and implementation of new systems.

Overview

9
9
years of professional experience

Work History

Property Manager

Raine and Horne
02.2021 - Current
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Managed a portfolio of properties, ensuring compliance with all relevant legislation and regulations.
  • Advised tenants on their rights and responsibilities under tenancy agreements.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated with stakeholders to identify potential solutions for water management issues.

Administration Assistant

Chapman Property
02.2020 - 02.2021
  • Created and distributed documents, such as agendas and meeting minutes.
  • Assisted with the preparation of reports, presentations, and spreadsheets.
  • Organized and maintained files, including electronic records.
  • Managed daily calendars for multiple staff members.
  • Coordinated meetings and travel arrangements for employees.
  • Provided administrative support to management team.

Administration Assistant

Think Financial Advice
Newcastle
02.2016 - 02.2020
  • Created and distributed documents, such as agendas and meeting minutes.
  • Assisted with the preparation of reports, presentations, and spreadsheets.
  • Organized and maintained files, including electronic records.
  • Managed daily calendars for multiple staff members.

Education

Certificate IV -

Real Estate Practice
01.2024

Certificate of Registration -

01.2019

Certificate III - Bookkeeping

Business Administration
01.2005

Certificate III -

Retail Operations
01.2001

Year 10 Certificate -

01.2000

Skills

  • Administrative support
  • Business administration
  • Business development
  • Leasing operations
  • Staff management
  • Eviction notices
  • Lease administration
  • Tenant relations
  • Effective customer communication
  • Analytical problem solving
  • Credit history review
  • Strategic planning
  • Business trend analysis

Communitywork

  • Treasurer & Registrar, Wallsend Maryland Tigers RLFC, 2019 - 2023
  • Committee Member, Merindah Childrens Centre, Wallsend, 2018 - 2019

References

Available on request

Timeline

Property Manager

Raine and Horne
02.2021 - Current

Administration Assistant

Chapman Property
02.2020 - 02.2021

Administration Assistant

Think Financial Advice
02.2016 - 02.2020

Certificate IV -

Real Estate Practice

Certificate of Registration -

Certificate III - Bookkeeping

Business Administration

Certificate III -

Retail Operations

Year 10 Certificate -

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Emma McGowan