Emma Messina
Orange
Summary
Motivated professional with hands-on experience in fitness facilities, retail sales, and hospital support roles. Strong in member engagement, facility safety, and customer care, with a natural ability to build rapport and support individuals in achieving their goals. Reliable, organised, and confident working both independently and in team-based environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Snap fitness
Orange
10.2025 - Current
- Assisted members with fitness equipment.
- Provided excellent customer service to enhance member satisfaction.
- Conducted facility tours for prospective members and maintained cleanliness.
- Monitored gym facilities to ensure safety and adherence to policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed returns, exchanges, and refunds in accordance with company policies.
Wardsperson
NSW health
01.2025 - 02.2026
- Had to leave due to moving situation
- Hospital Assistant
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
RETAIL SALES WORKER
DONUT KING
Orange
04.2016 - 01.2017
- Customer Service
- Maintained cleanliness of the store and display areas.
- Operated the cash register and processed transactions efficiently.
- Collaborated with team members to ensure smooth operations.
- Greeted customers in a friendly and professional manner.
- Operated cash register to process customer purchases.
Education
Traffic Contorller - Work, Health Safety, Site Set up & Pack up, Implement traffic control plans
DTC Dubbo Traffic Contorl
Traffic Contorller - Implementing Plan Sites
DTC Dubbo Traffic contorl
Skills
- Time management
- Communication
- Strong work ethic
- Initiative
- Customer service
- Facility maintenance
- Safety compliance
- Team collaboration
- Effective communication
- Relationship building
Certification
White Card, 09/20/24
References
- Jesse Gardiner, 0423 261 023
Timeline
Sales Associate
Snap fitness
10.2025 - Current
Wardsperson
NSW health
01.2025 - 02.2026
RETAIL SALES WORKER
DONUT KING
04.2016 - 01.2017
Traffic Contorller - Work, Health Safety, Site Set up & Pack up, Implement traffic control plans
DTC Dubbo Traffic Contorl
Traffic Contorller - Implementing Plan Sites
DTC Dubbo Traffic contorl