Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emma Misson

Raceview,QLD

Summary

Dependable hospitality and care professional with over five years of experience in fast-paced environments, adept at managing responsibilities and leading teams to enhance customer satisfaction. Recognized for resolving issues effectively and delivering quality service. Driven by a genuine passion for supporting individuals, I excel in administering personal care and fostering meaningful relationships. With strong communication skills and a focus on setting achievable goals, I am committed to continuous improvement in all aspects of my work.

Overview

11
11
years of professional experience

Work History

Practice Leader in Disability Support

Lifestyle Solutions
2022.01 - Current
  • Dedicated care worker with a genuine passion for helping others.
  • Skilled in providing personal care and performing household tasks to ensure a comfortable living environment.
  • Responsible for safely transporting clients to various locations outside the home.

Assistant

Home hair salon
2014.01 - 2023.07
  • Salon Assistant with an excellent reputation for resolving problems and improving customer satisfaction
  • Able to keep an accurate salon schedule and set a professional tone with each client
  • Skilled in safe cleaning sterilisation of salon products
  • Knowledge of simplistic styling and washing of client’s hair

Assistant Manager

Hungry Jack’s
2016.01 - 2022.01
  • Company Overview: Dependable hospitality professional offering 5+ years’ experience in a multifaceted, solutions-focused restaurant
  • Competent at managing and delegating responsibilities in a fast-paced environment
  • Direct and decisive leader, convincing motivator, and effect trainer dedicated to showing continuous improvements in efficient customer service
  • Dependable hospitality professional offering 5+ years’ experience in a multifaceted, solutions-focused restaurant

Education

Diploma of Enrolled Nursing -

Tafe Queensland
Southbank
09.2024

Skills

  • Greeting guests
  • Interpersonal relationships
  • Cash handling policies
  • Ordering business supplies
  • Proficient communicator
  • Delegator of tasks
  • Results focused
  • Driven leader
  • Compassionate carer
  • Setting realistic goals
  • Setting achievable client goals

References

  • Natalee Robertson, Assistant Manager, 0422932514, Nataleejrobertson@gmail.com
  • Maria Donato, Hair Salon Employer, 0421652117, Mariajoe2001@gmail.com
  • Raphael, Clinical Facilitator, 0423173901
  • Kylie Congram, Clinical Facilitator 0448 602 100
  • Daniel Gunton, 0403 470 620., danielgunton1990@gmail.com

Timeline

Practice Leader in Disability Support

Lifestyle Solutions
2022.01 - Current

Assistant Manager

Hungry Jack’s
2016.01 - 2022.01

Assistant

Home hair salon
2014.01 - 2023.07

Diploma of Enrolled Nursing -

Tafe Queensland
Emma Misson