Emma Munnich
Darwin ,NT
Summary
Dynamic professional with a proven track record in beverage service and early childhood education, exemplified during tenure at Sky City Casino. Skilled in POS System Operation and exceptional communication, I excel in fast-paced environments, ensuring both customer satisfaction and compliance with health standards. Currently enhancing expertise through Certificate III in early childhood education and care. Reliable Bar Staff Member with background in bustling hospitality environments. Experienced in delivering exceptional customer service, mixing a wide variety of classic and innovative cocktails, and maintaining cleanliness behind the bar area. Strong skills in multitasking, communication, and problem-solving to ensure customer satisfaction. Previous work has consistently resulted in positive guest feedback and repeat business. Currently working with the Smith family as a child minder at the play groups at several schools around the NT looking after the children so the parents attend programs.
Overview
11
11
years of professional experience
Work History
Bar Staff Member
Sky City Casino
Darwin, NT
06.2014 - 06.2024
- Bar work - Serving customers alcoholic and non-alcoholic beverages
- Utilizing the tap system for most beers. refill fridges and maintain stock.
- assist in the cellar and collect glasses and cash handling skills.
- Barista work - Preparing and serving of coffees and other hot beverages along with cash handling skills.
- Health and safety - Following and maintaining workplace policies and procedures, including hygiene practices.
- Followed health codes regulations regarding safe handling of food products.
- Responded promptly to requests from guests for additional items or services.
- Greeted customers and provided excellent customer service.
- Organized and restocked the bar area.
- Ensured that all patrons were served responsibly.
Educator
Good start early learning center
Darwin, NT
01.2014 - 09.2019
- Developed and implemented lesson plans to meet the individual needs of students.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Organized activities and resources to promote student engagement in learning.
- Care and supervision of children maintaining ratios.
- Educational experiences for the children, following a key educator approach to the care of the children.
- Centre cook when required which meant cooking for 75 children and following dietary and allergy requirements.
- cleaning and maintaining the cleanliness of the centre and resources to minimize the spread of germs and reduce the spread of illnesses.
- Provided appropriate feedback on work, behaviour, and attitude towards learning.
- Collaborated with colleagues to share best practices in teaching methods.
Kitchen Hand
Tiwi gardens
Tiwi, NT
07.2013 - 01.2014
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Maintained a neat work station throughout shift hours.
- Followed all health code guidelines when handling food items.
- Sanitized surfaces with approved cleaning solutions after each task was completed.
- Help with prepping food for the cook when needed.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.
- Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
- Operated kitchen equipment safely, including dishwashers, blenders, and food processors.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
Skills
- Beverage knowledge
- First Aid Training
- Food safety understanding
- Cash handling expertise
- POS System Operation
- Menu Memorization
- Currently Studying Certificate III in early childhood and education and care
- Certificate II in business Administration
- Responsible service of alcohol
- good communication skills
- good time management
Referees
Calvin Donaldson 0406648772
Tahlia Langley 0401110992
Susan Murray 0435538232
Timeline
Bar Staff Member
Sky City Casino
06.2014 - 06.2024
Educator
Good start early learning center
01.2014 - 09.2019
Kitchen Hand
Tiwi gardens
07.2013 - 01.2014