Emma Nicholls
Suffolk Park,NSW
Summary
With a broad range of experience over the last 10 years, I have extensive expertise in organising business operations, financial oversight and resource management to achieve smooth flow and project operations.
I am enthusiastic about empowering and working with a team to excel in performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administration Manager
Johns Lyng Group
08.2022 - Current
- High level reporting across multiple programs, internally and to stakeholders.
- Streamline program processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
- Coordinating rapid disaster responses with multiple departments.
- Enhance staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team.
- Facilitated interdepartmental communication by organising regular meetings, fostering collaboration and cohesive decision-making across the organisation.
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
Project Manager
Self-employeed
08.2015 - 02.2023
- Between 2015 - 2023 I self-managed the relocation of one house, the renovation of 3 houses and the construction of one dwelling, through this role I:
- Established effective communication among professional trades for enhanced collaboration and successful project completion.
- Collaborated with architects, engineers, and designers to develop innovative solutions for complex construction challenges.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Managed construction projects from inception to completion, ensuring timely delivery and budget adherence.
Freelance Content Writer
Self Employed Writer
01.2017 - 01.2019
- Collaborated with clients to develop compelling content strategies, resulting in increased website traffic and user engagement.
- Conducted comprehensive research on diverse topics, ensuring accuracy and relevance of information in all written materials.
- Developed strong working relationships with clients, fostering trust and encouraging repeat business opportunities.
Owner
Scrub Up
12.2012 - 01.2017
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Data Officer
Tweed Shire Council - Murwillumbah Office
01.2013 - 04.2013
- Enhanced data quality by implementing standardized processes and best practices for data collection and entry.
- Streamlined data analysis for faster decision-making by optimizing database structures and automating reporting processes.
- Reduced errors in data processing tasks by introducing validation checks and monitoring procedures.
- Collaborated with cross-functional teams to ensure seamless integration of data systems, improving overall organizational efficiency.
Education
High School Diploma -
Byron Bay High School
Byron Bay, NSW12.2007
Skills
- Process Improvements
- Complex Problem-Solving
- Team Management and Support
- Building, Demolition, and Renovation Experience
- Design and Planning
- Document Review
- Reporting
- Budgeting
- Team Leadership
Accomplishments
2023 - Disaster Management Australia, Paul Doran Award - This annual, national award was 'For utmost ethics and diligence in driving better outcomes for community and the client.'
Certification
NSW Driver License
Timeline
Administration Manager
Johns Lyng Group
08.2022 - Current
Freelance Content Writer
Self Employed Writer
01.2017 - 01.2019
Project Manager
Self-employeed
08.2015 - 02.2023
Data Officer
Tweed Shire Council - Murwillumbah Office
01.2013 - 04.2013
Owner
Scrub Up
12.2012 - 01.2017
High School Diploma -
Byron Bay High School
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