Summary
Overview
Work History
Education
Skills
Personal Information
Awards
References
Timeline
Generic

Emma Pearce

THURGOONA,NSW

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

12
12
years of professional experience

Work History

School Administrative Manager (SAM)

Walbundrie Public School
07.2017 - Current
  • Administration
  • Enhanced school efficiency by implementing and managing administrative systems.
  • Streamlined communications among staff, parents, and students for better collaboration and engagement.
  • Developed and maintained a well-organized filing system to ensure accurate record keeping.
  • Managed budgetary processes, contributing to cost-effective allocation of resources.
  • Coordinated events and meetings, fostering a strong sense of community within the school.
  • Oversaw daily operations, ensuring the smooth running of all administrative tasks in a timely manner.
  • Maintained confidentiality in handling sensitive information related to students, personnel records, and financial data.
  • Established positive relationships with students and their families through proactive outreach efforts.
  • Implemented professional development programs for continuous improvement of faculty skills and knowledge base.
  • Monitored compliance with federal regulations concerning special education services to provide equal opportunities for all students.
  • Evaluated existing procedures regularly to identify areas needing improvement or streamlining.
  • Managed inventory control of office supplies while adhering to predetermined budgets.
  • Served as liaison between the principal''s office and various departments throughout the school.
  • Organized and updated databases, records and other information resources.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Identified opportunities to streamline processes and improve office operations and efficiency.

School Administration Officer (SAO)

Table Top Public School
01.2018 - 07.2020
  • Administration (one day a week)
  • Reduced paperwork and improved data management with the implementation of a centralized electronic filing system.
  • Increased parent satisfaction by addressing inquiries promptly, maintaining open communication channels, and providing regular updates on student progress.
  • Supported teaching staff with the development of curriculum materials, ensuring compliance with educational standards and guidelines.
  • Managed budget planning and financial tracking for various school programs, optimizing resource allocation to maximize outcomes.
  • Boosted staff productivity by providing comprehensive training on software applications and office procedures.
  • Enhanced school efficiency by streamlining administrative processes and implementing new systems.
  • Maintained accurate records of student attendance, academic achievements, disciplinary actions, and other relevant information necessary for reporting purposes.
  • Ensured timely dissemination of information through effective use of newsletters, social media platforms, and parent-teacher conferences.
  • Implemented safety protocols and emergency response procedures to promote a safe learning environment for all students and staff members.

Voting Centre Manager/Polling Place Assistant

NSW AEC, AEC
01.2012 - Current
  • Election Days
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
  • Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

School Administration Officer (SAO)

Culcairn Public School
01.2012 - 07.2019
  • Administration (one day a week)
  • Enhanced school efficiency by streamlining administrative processes and implementing new systems.
  • Reduced paperwork and improved data management with the implementation of a centralized electronic filing system.
  • Increased parent satisfaction by addressing inquiries promptly, maintaining open communication channels, and providing regular updates on student progress.
  • Managed budget planning and financial tracking for various school programs, optimizing resource allocation to maximize outcomes.
  • Supported teaching staff with the development of curriculum materials, ensuring compliance with educational standards and guidelines.
  • Maintained accurate records of student attendance, academic achievements, disciplinary actions, and other relevant information necessary for reporting purposes.
  • Ensured timely dissemination of information through effective use of newsletters, social media platforms, and parent-teacher conferences.
  • Implemented safety protocols and emergency response procedures to promote a safe learning environment for all students and staff members.
  • Leveraged strong organizational skills to manage multiple tasks simultaneously while meeting strict deadlines in a fast-paced environment.
  • Oversaw inventory management processes to ensure adequate supplies were available when needed most.
  • Managed and maintained school website, ensuring content was up-to-date and relevant for all stakeholders.
  • Evaluated and reported on key performance indicators to inform decision-making processes and drive continuous improvement efforts.
  • Served as liaison between parents and students.
  • Coordinated school facility use with maintenance personnel to achieve equitable access.

Education

Masters in Professional Accounting - Accounting

Charles Sturt University
Albury, NSW
10.2021

Bachelor of Arts (Archaeology, English) -

Australian National University
Canberra, ACT
12.2011

Senior First Aid Training -

Allens Training
11.2022

Skills

  • Highly organised
  • Ability to manage high stress situations
  • Flexible and adaptability to change
  • Workload prioritization
  • Operational Efficiency
  • Human Resources
  • Mentoring and Coaching
  • Academic administration
  • Regulatory Compliance
  • Database Administration
  • Vendor Relationship Management
  • Budget Planning
  • Business Correspondence
  • Administrative Management
  • Records Management

Personal Information

Date of Birth: 08/09/89

Awards

  • 01/01/07, Completed NSW Higher School Certificate, Billabong High School
  • 01/01/07, Dux of Billabong High School: Academic Excellence in Year 12

References

  • Kirrilee Twyford, Principal, Walbundrie Public School, 02 6029 9004, 0439 947 001
  • Meralyn Fage, School Admin Manager, Culcairn Public School, 02 6029 8385, 0417 293 594
  • Craig Allibon, Principal, Culcairn Public School, 6029 8385

Timeline

School Administration Officer (SAO)

Table Top Public School
01.2018 - 07.2020

School Administrative Manager (SAM)

Walbundrie Public School
07.2017 - Current

Voting Centre Manager/Polling Place Assistant

NSW AEC, AEC
01.2012 - Current

School Administration Officer (SAO)

Culcairn Public School
01.2012 - 07.2019

Masters in Professional Accounting - Accounting

Charles Sturt University

Bachelor of Arts (Archaeology, English) -

Australian National University

Senior First Aid Training -

Allens Training

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