Emma Pisani
Carlton,VIC
Summary
A dedicated and enthusiastic individual seeking a full-time position in fashion retail while taking a break from university studies. Eager to leverage my passion for fashion and self-expression, along with my strong customer service skills, to contribute to the success of a dynamic retail team. Committed to providing exceptional service, driving sales, and creating memorable shopping experiences for customers while gaining valuable real-world experience in the fashion industry.
Overview
3
3
years of professional experience
Work History
Private VCE Tutor
Self-Employed
01.2021 - Current
- Accumulated over 400 hours of experience as a VCE Legal Studies tutor of students from both public and private schools.
- Provided in-person and online lessons to over 40 VCE Legal Studies students to help them have a deeper understanding of the content and prepare confidently for tests and exams.
- Structured and organised weekly lesson plans to ensure students remained motivated and on track with upcoming assignments.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Maintained records of academic performance and applied this information to address areas of improvement for students.
Retail Assistant
The Book Grocer
08.2022 - 06.2023
- Greeted customers, helped with queries, and gave recommendations.
- Handled cash and credit card transactions and operated the register.
- Stocked, priced, organised, and displayed new books the store received.
- Assisted with online book sales and managed customer deliveries.
- Analysed and properly processed book returns, assisting customers with finding alternative books to meet their needs.
- Maintained a clean store, and organised shelves and displays to maintain store visual appeal, engage customers and promote specific books.
Bartender
The Crafty Squire
11.2021 - 07.2022
- Mixed and served drinks and soft beverages to bar and restaurant guests.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages
- Ensured cleanliness and organisation of the bar area.
- Handled cash and credit card transactions.
- Communicated with other staff members to ensure efficient service.
- Worked day/evening/night shift as required.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Education
Bachelor of Science - Pure Mathematics
The University of Melbourne
Melbourne, VIC2026
High School Diploma -
Templestowe College
Templestowe Lower, VIC2021
Skills
- Exceptional customer service
- Product and service sales
- Stocking and replenishing
- Problem-solving
- Creativity and enthusiasm
- Organisation and reliability
Languages
English
Native or Bilingual
Korean
Limited Working
References
Alicia Braslin
Manager
The Book Grocer
Email: afbraslin@hotmail.com
Mobile: 0449 789 532
James Kingsbury
Venue Manager
The Crafty Squire
Email: VM@thecraftysquire.com.au
Mobile: 0424 571 301
Timeline
Retail Assistant
The Book Grocer
08.2022 - 06.2023
Bartender
The Crafty Squire
11.2021 - 07.2022
Private VCE Tutor
Self-Employed
01.2021 - Current
Bachelor of Science - Pure Mathematics
The University of Melbourne
High School Diploma -
Templestowe College
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