- Ultra running
- Train Running
- Road Running
- Gym
- Football
- Hiking
- Craft
- Gardening
EMMA POWER
Erina,NSW
Summary
Dynamic professional with a proven track record in customer relationship building and sales presentations, notably at Harvey Norman Commercial Division. Leveraged interpersonal communication skills and product knowledge to exceed sales targets and foster client loyalty. Skilled in account management and retention strategies, achieving significant client base expansion and satisfaction.
Hard working , always on time , committed person,
Outside of the workplace I am a captain of my Terrigal premier leagues women's soccer team.
I also am a semi professional athlete , competing in ultra runs.
I am fit and active and healthy and love a good challenge.
I get along well with my peers and am good at problem solving.
Overview
15
15
years of professional experience
Work History
Showroom Sales Representativ
Harvey Norman Commercial Division
02.2016 - Current
- Enhanced client relationships by providing exceptional customer service and personalized sales strategies.
- Developed new business opportunities for increasing market share and expanding client base.
- Boosted sales figures with targeted marketing campaigns and strategic prospecting.
- Exceeded sales targets, consistently delivering on company goals and expectations.
- Increased customer retention by fostering strong relationships and ensuring satisfaction.
- Demonstrated consultative selling techniques to build trust and rapport with clients.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Administration duties , answering email and phone calls in a timely matter
- Manager over 300 accounts daily
Soccer Coach
Central Coast Sports College
03.2012 - 06.2015
- Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
- Adopted soccer strategies and tactics to maximize team potential.
- Maintained player safety through careful practice and game supervision.
- Evaluated players' performance and provided constructive feedback to improve abilities.
Checkout Clerk
Coles Supermarket
06.2010 - 02.2012
- Enhanced customer satisfaction by efficiently processing transactions and addressing concerns.
- Maintained compliant behavior according to company guidelines when handling sensitive customer information such as credit card data or personal identification numbers.
- Improved store reputation with exceptional customer service during the checkout process.
- Handled returns and exchanges professionally, resolving customer issues promptly while adhering to company policies.
- Achieved high levels of accuracy by thoroughly scanning each item''s barcode prior to finalizing purchases.
Education
High School Diploma -
Henry Kendall High School
Gosford, NSW11-2011
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Sales presentations
- Account management
- Cold calling
- Performance tracking
- Client account management
- Promotional planning
- Account servicing
- Network development
- Retention strategies
- Time management
Accomplishments
- Competed in the UTMB world series final race 100km run around mont blanc , representing australia.
- Captain of Terrigal Womens Premier League Soccer Team.
- Club captain for Terrigal Premier league.
- Team leader for my showroom group.
Interests
Timeline
Showroom Sales Representativ
Harvey Norman Commercial Division
02.2016 - Current
Soccer Coach
Central Coast Sports College
03.2012 - 06.2015
Checkout Clerk
Coles Supermarket
06.2010 - 02.2012
High School Diploma -
Henry Kendall High School
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