Emma Reed
Dalby,QLD
Summary
My name is Emma Reed and I was a boarder from Dalby at Stuartholme since 2020. In 2026 I am moving to Brisbane for tertiary education living in Toowong. Throughout high-school I have been involved in 2 retail jobs which have allowed me to develop strong customer service skills in fast-paced retail environment, providing efficient and friendly support to diverse clientele. I am skilled in inventory management and handling transactions with accuracy and care. In future jobs I am seeking to leverage these transferable skills in a new field, contributing to a dynamic team and achieving organisational goals.
Overview
3
3
years of professional experience
Work History
Retail Worker
Heathy's General Store
11.2024 - Current
- Assisted in inventory management, restocking shelves to ensure product availability for customers.
- Adapted quickly to changing demands during peak hours, maintaining composure and efficiency under pressure.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organised sales floor, enhancing the overall shopping experience for customers.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Performed cash, card, and check transactions to complete customer purchases.
Retail Worker
Donut King
11.2022 - 02.2023
- Provided exceptional customer service, ensuring positive experiences and fostering repeat business.
- Maintained cleanliness and organisation of work area, adhering to health and safety standards.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
Education
Bachelor of Nursing And Public Health -
Queensland University of Technology
Brisbane, QLD11-2029
High School Diploma -
Stuartholme School
Brisbane 11-2025
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Problem-solving
- Friendly and helpful
Accomplishments
- 2025 Parker House Captain
- 2025 Boarding Captain
- Current First Aid and CPR (December 2025)
- Royal Life Saving Certificate (December 2025)
Timeline
Retail Worker
Heathy's General Store
11.2024 - Current
Retail Worker
Donut King
11.2022 - 02.2023
Bachelor of Nursing And Public Health -
Queensland University of Technology
High School Diploma -
Stuartholme School