Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Emma Robins

Emma Robins

Devonport,TAS

Summary

Compassionate aged care worker with experience in crisis intervention and team collaboration. Skilled in providing emotional support and managing daily living activities for clients. Focused on delivering high-quality care and fostering a safe, nurturing environment.

Overview

2
2
years of professional experience

Work History

Private in- home carer

Sid Pearce
Milton, NSW
02.2024 - 12.2024
  • Assisted clients with daily living activities and personal care routines.
  • Supported emotional well-being through companionship and active listening.
  • Maintained a clean and safe living environment for client.
  • Collaborated with healthcare professionals to coordinate client care plans.
  • Documented client progress and reported changes to supervisors promptly.
  • Assisted with daily living activities such as bathing, dressing, eating, and mobility.
  • Provided companionship to reduce loneliness and isolation.
  • Performed household tasks such as laundry, cleaning, shopping, meal preparation.
  • Assessed safety hazards in the environment and made necessary modifications.
  • Demonstrated excellent interpersonal skills while interacting with clients, family members, physicians or other healthcare professionals.
  • Managed medications according to instructions provided by the physician or pharmacist.
  • Transported clients to medical appointments and other errands.
  • Maintained accurate records of services provided, changes in client's condition, progress notes.
  • Adhered to strict confidentiality guidelines while handling sensitive information related to clients' health conditions or personal matters.
  • Communicated regularly with family members about client's health status and needs.
  • Developed individualized care plans for each client in collaboration with family members and healthcare professionals.
  • Adapted quickly to challenging situations involving complex medical cases or difficult behaviors of patients.
  • Assisted with meal planning to meet nutritional plans.

Homelessness Crisis Intervention - Volunteer

Safe Waters Community Care
Ulladulla, NSW
07.2022 - 12.2024
  • Provided compassionate support to individuals experiencing homelessness during daily interactions.
  • Collaborated with fellow volunteers to streamline shelter operations and improve service delivery.
  • Assisted in creating a safe environment within the shelter facility by monitoring activities and intervening when necessary.
  • Worked closely with shelter staff to ensure best practices were followed during volunteer shifts.
  • Provided emotional support and guidance to homeless individuals seeking assistance from our organization.
  • Greeted visitors who came into the shelter looking for information or assistance.
  • Facilitated access to medical and mental health services by scheduling appointments and providing transportation.
  • Documented all volunteer activities, maintaining accurate records for reporting and compliance purposes.
  • Managed intake and registration of new shelter arrivals, ensuring compassionate handling of sensitive information.
  • Oversaw the maintenance and cleanliness of the shelter, ensuring a dignified living environment.
  • Engaged with the community through outreach programs to raise awareness and support.
  • Coordinated daily meal preparation and distribution to shelter residents.
  • Conducted nightly safety checks, ensuring a secure environment for all residents.

Personal Care Assistant

Australian Unity
Ulladulla, NSW
11.2023 - 02.2024
  • Assisted clients with daily living activities and personal hygiene tasks.
  • Built trusting relationships with clients through compassionate care and support.
  • Documented care provided in compliance with organizational policies and procedures.
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
  • Reported any observed changes in mental status or physical condition to supervisor immediately.
  • Accompanied clients to medical appointments and provided transportation services when necessary.
  • Collaborated with interdisciplinary team members regarding plan of care for each client.
  • Educated family members about proper techniques for caring for the client at home.
  • Improved patient outlook and daily living through compassionate care.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Built strong and trusting rapport with clients and loved ones.

Education

Certificate III - Community Services

TAFE NSW
NSW
07-2023

Business Administration

TAFE QLD
QLD
11-2006

High School Diploma -

St Hilda's
Southport, QLD
11-2006

Skills

  • Client advocacy
  • Team collaboration
  • Community outreach
  • Crisis intervention
  • Compassionate communication
  • Health and dignity assurance
  • Confidentiality and privacy
  • Case management experience

Affiliations

  • I have a personal focus on health and wellbeing, and in my free time I enjoy hiking with my dog, practising yoga or walking on the beach. I am passionate about serving our community and enjoy connecting with others.

Timeline

Private in- home carer

Sid Pearce
02.2024 - 12.2024

Personal Care Assistant

Australian Unity
11.2023 - 02.2024

Homelessness Crisis Intervention - Volunteer

Safe Waters Community Care
07.2022 - 12.2024

Certificate III - Community Services

TAFE NSW

Business Administration

TAFE QLD

High School Diploma -

St Hilda's

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Emma Robins